McDonald's

3.6
783 reviews
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Business Details

35 Morris County Mall (Cedar Knolls Plz), Cedar Knolls, NJ
07927, United States
(973) 267-6232
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
35 Morris County Mall (Cedar Knolls Plz), Cedar Knolls, NJ
07927, United States

Hours

Reviews

3.6
783 reviews
5 stars
308
4 stars
172
3 stars
124
2 stars
39
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for their orders, often exceeding 20 minutes, which contradicts the fast food concept.

Employee Attitude

Feedback highlighted a mix of friendly staff and rude employees, with several customers experiencing poor customer service and unhelpful attitudes.

Food Quality

There were complaints about food quality, including incorrect orders, cold food, and issues with portion sizes, particularly with fries and sauces.

Cleanliness

While some customers noted the restaurant was clean, others mentioned tables not being cleaned and overall disorganization.

Location Issues

The restaurant's location in a strip mall without a drive-thru and its outdated decor were frequently mentioned as drawbacks.
  • MP
    Matt Pham
    2 days ago
    1.0
    We wanted pancake for breakfast so I came here for their big breakfast hotcake. But the order I received, they didn’t even put any pancake in the order. Extremely upset because that the main thing we wanted. If I can give zero star I would
  • RW
    Rick W
    5 days ago
    5.0
    Good service. Food sent got and fast. Use the App and save some cash. Store is new and clean.
  • GG
    Gabriel Giron
    Nov 7, 2025
    5.0
    Halloween night, two workers vs a horde of hungry customers at midnight to 1am. They cooked the food as fast as humanely possible or fear of getting overrun. It was good and we stayed until the manager had to finally kick us all out. Nice guy, he made sure the female employee left first and safely. I would come back here after a night in the club in Morristown. GGs
  • EB
    ERICA B
    Nov 7, 2025
    1.0
    Picked up my order, opened it up. I got a bread and cheese sandwich called the store was told they can’t help me unless I come back into the store.
  • ZJ
    Zahkee Jackson
    Nov 5, 2025
    1.0
    Absolute slowest McDonalds in History. Every morning I have to wait over 15 minutes for a breakfast sandwich I made on mobile order. Every lunch period I wait 10 minutes for a burger! The restaurant never seems packed and there’s no drive thru so I’m not sure why it always takes so long to get my food. I’m usually late to work if I stop here and it’s very frustrating.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Cedar Knolls?

McDonald's in Cedar Knolls is open from 6:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 6:00 AM to 1:00 AM Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.