Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times in the drive-thru and for orders, with some waiting over 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some praising fresh and hot food while others complained about cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or inattentive.
Cleanliness
Several reviews noted cleanliness issues, particularly with tables and dining areas, suggesting a need for better maintenance.
CS
Conni Spellman
Jan 4, 2026
3.0
I hate ordering at the kiosks. The employees are not very friendly. The woman at the register acted like I was bothering her by paying. My quarter pounder was cold. The only reason I ate inside was because my granddaughter wanted to. Won't do it again.
HK
hasan khalifeh1
Dec 28, 2025
1.0
It’s very bad customer service and the food is cold the drive through always I got to wait 20 30 minutes it’s shit
AR
AL RAMOS
Dec 18, 2025
4.0
It is what it is fast food 👍🏽
DB
daniel booker
Dec 8, 2025
1.0
Only McDonalds that’s charging for sauce at the window when you can still get it for free on the app.
HK
hardeep kaur
Nov 14, 2025
5.0
My kids only have drink so it was fast easy order.but their drink was good and they were happy