Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both drive-thru and in-store, with some experiencing waits of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold items and poor preparation.
Staff Attitude
Feedback on staff ranged from positive experiences with friendly service to negative encounters with rudeness and lack of attention.
Cleanliness
Several customers noted cleanliness issues, particularly with tables and dining areas, suggesting a need for better maintenance.
HK
hardeep kaur
Nov 14, 2025
5.0
My kids only have drink so it was fast easy order.but their drink was good and they were happy
FR
F R
Nov 2, 2025
2.0
Is it just me or every time we order a hot TEA they give us hot water with no tea? Trust me we’ve checked the bag for the tea… no where to be found.
MM
Mpv
Oct 30, 2025
1.0
Wait 30 minutes for a sausage egg McMuffin 11 cars pass me in the line and got their stuff if I didn't pay I would have just kept going 30 minutes later what happened to me several times this place I will never go there again the service is terrible it's all new still don't make a difference in service
ED
Eileen Doran
Oct 19, 2025
1.0
Why have a phone number that you can’t get thrue to and when you order food give you the complete wrong order thing my kids won’t eat I ordered cheeseburgers with no ketchup and all come with ketchup my kids don’t eat ketchup and neither do I cold fries and can’t call food went I. The bin wast of time and money
YZ
Yunhan Zhong
Oct 9, 2025
1.0
💢😡One of the worst curbside pickup experiences. I waited for over 15 minutes, and they still told me my order wasn’t ready. I could have gone through the drive-thru three times in the same amount of time.