As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently praised the food for being hot and fresh, although some mentioned issues with old oils and unsatisfactory items like the pretzel burger.
Service Experience
While many reviews highlighted excellent customer service from specific employees like Black and Yae, there were numerous complaints about slow service and unprofessional behavior from staff.
Cleanliness
The location was often described as clean, contributing positively to the overall dining experience.
Order Accuracy
Several customers reported issues with order accuracy and pricing, leading to dissatisfaction with their overall experience.
EG
Elaina Galdo
1 day ago
1.0
Has to be the dirtiest place I have ever attempted to eat. Not sure about that manager but she’s unprofessional and don’t care when the customers aren’t happy. This is my first bad review but I’d like to save the next person if I could. I know no fast food places are amazing but this is horrible…. Feel bad for the owner who is getting played bc I cannot imagine allowing someone so dirty to run my business.
JJ
Joanna
Feb 18, 2026
5.0
Emani was such a friendly, positive young lady & showed such pride in her position! Quick & personable!
BP
Bobby Pender
Feb 9, 2026
5.0
Thank You To the manager Yae For making Sure I Got Great Hot Food I will be back soon To enjoy another good meal
AA
Angel
Feb 9, 2026
5.0
Had the pleasure of meeting Chelsey and her crew absolutely amazing! Food was hot and fresh definitely my go to spot!
DC
Delia Cruz
Jan 31, 2026
1.0
En las noches pedir aqui es horrible nunca tienen los pedido a tiempo y cuando vas te ignoran. Tienes que hablarles rudo para que re pongan atencion por que la amabilidad con ellos no funciona. Estan faltos de organizacion el turno de la noche.