Wendy's

4.0
1000 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1204 Route 23 North, Butler, NJ
07405, United States

Hours

Reviews

4.0
1,000 reviews
5 stars
478
4 stars
263
3 stars
143
2 stars
49
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported stale or poorly prepared food.

Service Experience

Service quality varies significantly; some staff are praised for friendliness and efficiency, while others are criticized for being rude or inattentive.

Cleanliness

The restaurant is generally reported as clean, but some customers noted issues with slippery floors and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling that the quality does not justify the cost.
  • AA
    A A
    Nov 17, 2025
    1.0
    Will never come to this location again. Asked for 1 ranch sauce for my chicken sandwich and was told we charge extra for sauce. Chick-fil-A would never they would give you 10 sauces and let you bathe in it if you wanted. Nickel and dime you just lost a customer for life. I could understand if there’s a limit but like I can’t get one I already paid for my food.
  • MH
    Michael Hainzl
    Nov 9, 2025
    4.0
    Normal Wendy's. Easy to get to off Rt 23. North. Not super busy most of the time, so you get your food quickly. Never had any issues with the food from this location.
  • JC
    Jose Cruz
    Nov 7, 2025
    2.0
    Haven't been back since they started charging for sauce. The meals are quite expensive now as well. Some things are a "cost of doing business" and in my opinion, condiments should be included in that.
  • GK
    Gregg Kits
    Oct 24, 2025
    5.0
    Great food n drinks
  • EP
    Erik P
    Oct 9, 2025
    3.0
    Pay for sauce now?! I understand if someone wants 6-7 sauces for something but getting one sauce with a non-nugget combo seems ridiculous.

Frequently Asked Questions About Wendy's

Is Butler #18 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.