Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and order mistakes.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and hot meals, others complain about stale or poorly prepared items.
Pricing Issues
Many customers express dissatisfaction with the new charges for sauces and overall meal prices, feeling that certain condiments should be included.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are reports of greasy floors and concerns about food safety.