Wendy's

4.0
1004 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1204 Route 23 North, Butler, NJ
07405, United States

Hours

Reviews

4.0
1,004 reviews
5 stars
481
4 stars
263
3 stars
143
2 stars
49
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff and others reporting rude or indifferent service.

Food Consistency

Food quality is inconsistent; while some customers enjoy fresh and hot meals, others report stale or improperly prepared items.

Pricing Issues

Several customers expressed dissatisfaction with recent changes in pricing, particularly regarding charges for condiments and overall meal costs.

Cleanliness and Safety

While some reviews highlight cleanliness and a pleasant environment, others mention safety concerns, such as slippery floors and unsanitary conditions.
  • SG
    Sally Goldberg
    2 days ago
    1.0
    Went there today, ordered on the kiosk when my food was ready I ask for bbq sauce manager rudely said he would me one but there is a charge for sauce, plus they have paper straws that ruin the drinks
  • KL
    Kurtis Lee
    Dec 12, 2025
    5.0
    The lady at the drive-thru is always so friendly to me. God bless her.
  • AA
    A A
    Nov 17, 2025
    1.0
    Will never come to this location again. Asked for 1 ranch sauce for my chicken sandwich and was told we charge extra for sauce. Chick-fil-A would never they would give you 10 sauces and let you bathe in it if you wanted. Nickel and dime you just lost a customer for life. I could understand if there’s a limit but like I can’t get one I already paid for my food.
  • MH
    Michael Hainzl
    Nov 9, 2025
    4.0
    Normal Wendy's. Easy to get to off Rt 23. North. Not super busy most of the time, so you get your food quickly. Never had any issues with the food from this location.
  • JC
    Jose Cruz
    Nov 7, 2025
    2.0
    Haven't been back since they started charging for sauce. The meals are quite expensive now as well. Some things are a "cost of doing business" and in my opinion, condiments should be included in that.

Frequently Asked Questions About Wendy's

Is Butler #18 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Butler, NJ?

The drive-thru is open Monday to Thursday and Sunday from 8:00 AM to 1:00 AM, and on Friday and Saturday from 8:00 AM to 2:00 AM.