Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported stale or poorly prepared food.
Service Experience
Service quality varies significantly; some staff are praised for friendliness and efficiency, while others are criticized for being rude or inattentive.
Cleanliness
The restaurant is generally reported as clean, but some customers noted issues with slippery floors and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Value for Money
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality does not justify the cost.
AA
A A
Nov 17, 2025
1.0
Will never come to this location again. Asked for 1 ranch sauce for my chicken sandwich and was told we charge extra for sauce. Chick-fil-A would never they would give you 10 sauces and let you bathe in it if you wanted. Nickel and dime you just lost a customer for life. I could understand if there’s a limit but like I can’t get one I already paid for my food.
MH
Michael Hainzl
Nov 9, 2025
4.0
Normal Wendy's. Easy to get to off Rt 23. North. Not super busy most of the time, so you get your food quickly. Never had any issues with the food from this location.
JC
Jose Cruz
Nov 7, 2025
2.0
Haven't been back since they started charging for sauce. The meals are quite expensive now as well. Some things are a "cost of doing business" and in my opinion, condiments should be included in that.
GK
Gregg Kits
Oct 24, 2025
5.0
Great food n drinks
EP
Erik P
Oct 9, 2025
3.0
Pay for sauce now?! I understand if someone wants 6-7 sauces for something but getting one sauce with a non-nugget combo seems ridiculous.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Butler, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Butler, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (973) 838-2300.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Butler #18 Wendy’s serve breakfast?
Yes, this Wendy’s location in Butler, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Butler, NJ?
The drive-thru is open Monday to Thursday and Sunday from 8:00 AM to 1:00 AM, and on Friday and Saturday from 8:00 AM to 2:00 AM.
Does Wendy's in Butler, NJ serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or app.
Is delivery available from Wendy's Butler location?
Delivery is available depending on your location. Check the Wendy's app or order.wendys.com and enter your address to see if delivery service is offered near you.
What payment options does Wendy's in Butler accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Butler location for feedback or questions?
You can call the location directly at (973) 838-2300 or reach the Customer Care team via their Contact page or customer satisfaction survey online.
Where can I find the menu and pricing for Wendy's Butler?
Menu prices and details can be found on their website or mobile app once you select the Butler location.
Are there nearby dining options if I want to explore other restaurants around Wendy's Butler?
Nearby you can find Applebee's Grill + Bar, which offers American cuisine and a bar atmosphere for a different dining experience before or after visiting Wendy's.
Are there automotive services near Wendy's Butler location if I need car care?
Yes, Autocare Mall and Wash Hounds Car Wash and Detailing are nearby, offering car wash, auto detailing, and automotive repair services.
What nearby services can be useful around Wendy's Butler?
Nearby services include the Optimum WiFi Hotspot for internet access, Penske Truck Rental for moving needs, and Tri-Boro First Aid Squad for medical assistance, providing convenience for customers.
Does Wendy's Butler offer online ordering through an app?
Yes, you can order through the Wendy's app available on the Apple App Store or via quick links to place your order conveniently.