Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff and others reporting rude or indifferent service.
Food Consistency
Food quality is inconsistent; while some customers enjoy fresh and hot meals, others report stale or improperly prepared items.
Pricing Issues
Several customers expressed dissatisfaction with recent changes in pricing, particularly regarding charges for condiments and overall meal costs.
Cleanliness and Safety
While some reviews highlight cleanliness and a pleasant environment, others mention safety concerns, such as slippery floors and unsanitary conditions.
SG
Sally Goldberg
2 days ago
1.0
Went there today, ordered on the kiosk when my food was ready I ask for bbq sauce manager rudely said he would me one but there is a charge for sauce, plus they have paper straws that ruin the drinks
KL
Kurtis Lee
Dec 12, 2025
5.0
The lady at the drive-thru is always so friendly to me. God bless her.
AA
A A
Nov 17, 2025
1.0
Will never come to this location again. Asked for 1 ranch sauce for my chicken sandwich and was told we charge extra for sauce. Chick-fil-A would never they would give you 10 sauces and let you bathe in it if you wanted. Nickel and dime you just lost a customer for life. I could understand if there’s a limit but like I can’t get one I already paid for my food.
MH
Michael Hainzl
Nov 9, 2025
4.0
Normal Wendy's. Easy to get to off Rt 23. North. Not super busy most of the time, so you get your food quickly. Never had any issues with the food from this location.
JC
Jose Cruz
Nov 7, 2025
2.0
Haven't been back since they started charging for sauce. The meals are quite expensive now as well. Some things are a "cost of doing business" and in my opinion, condiments should be included in that.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Butler, NJ?
The drive-thru is open Monday to Thursday and Sunday from 8:00 AM to 1:00 AM, and on Friday and Saturday from 8:00 AM to 2:00 AM.
Does Wendy's in Butler, NJ serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or app.
Is delivery available from Wendy's Butler location?
Delivery is available depending on your location. Check the Wendy's app or order.wendys.com and enter your address to see if delivery service is offered near you.
What payment options does Wendy's in Butler accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Butler location for feedback or questions?
You can call the location directly at (973) 838-2300 or reach the Customer Care team via their Contact page or customer satisfaction survey online.
Where can I find the menu and pricing for Wendy's Butler?
Menu prices and details can be found on their website or mobile app once you select the Butler location.
Are there nearby dining options if I want to explore other restaurants around Wendy's Butler?
Nearby you can find Applebee's Grill + Bar, which offers American cuisine and a bar atmosphere for a different dining experience before or after visiting Wendy's.
Are there automotive services near Wendy's Butler location if I need car care?
Yes, Autocare Mall and Wash Hounds Car Wash and Detailing are nearby, offering car wash, auto detailing, and automotive repair services.
What nearby services can be useful around Wendy's Butler?
Nearby services include the Optimum WiFi Hotspot for internet access, Penske Truck Rental for moving needs, and Tri-Boro First Aid Squad for medical assistance, providing convenience for customers.
Does Wendy's Butler offer online ordering through an app?
Yes, you can order through the Wendy's app available on the Apple App Store or via quick links to place your order conveniently.