Panera Bread

3.7
342 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Butler is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1516 Route 23, Butler, NJ
07405, United States

Hours

Reviews

3.7
342 reviews
5 stars
186
4 stars
38
3 stars
23
2 stars
20
1 star
75

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in restrooms and food preparation areas.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior from management.

Food Quality

Many customers expressed disappointment with food quality, citing issues with incorrect orders, small portions, and overall dissatisfaction with the meals.

Wait Times

Numerous reviews mentioned long wait times for food, both in-store and at the drive-thru, contributing to a frustrating experience.

Atmosphere

The atmosphere was generally described as pleasant and inviting, with some customers appreciating the decor and seating arrangements.
  • FG
    Frank Giuliano
    5 days ago
    1.0
    So I went in there to buy a sourdough bread.The lady says she has none.I point to a tray full of them in the back room.And she says, oh, let me ask She comes back with 2 end pieces that she got from the kitchen. Continue on the copen road for 6 miles, and she tried to sell me 2 end pieces and said that she cut it in the back within literally 3 seconds. I looked at her and just walked out
  • OB
    oren bennoon
    Dec 29, 2025
    1.0
    Everything is so dirty.
  • JA
    Jay Anthony
    Dec 28, 2025
    5.0
    Very warm and inviting atmosphere...and the drive thru is always friendly. Thank you!!
  • TR
    Tori Roberto
    Dec 20, 2025
    1.0
    Horrible. Order is wrong every single time whether it’s missing item or wrong item. John was super nice on the phone though, he deserves a raise, probably not anybody else though
  • JT
    Jessica T
    Dec 12, 2025
    3.0
    Theres something off about this location. Just went through drive through, didnt take my number for rewards, i told her this she said shed take at the window. She did not. I just let it go. In the past ive gotten hair in my food, let it go. Its unfortunate because its close to where i live and i want it to be great. And the food is not exactly cheap either. The inside cafe is beautiful, fireplace and cozy seats. Just seems like the staff or management could use some help.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread Butler location?

Panera Bread Butler is open daily from 7:00 AM to 9:00 PM.