Dunkin'

Reviews

• CB

  Cedric Bryant

  5 days ago
  1.0
  I come in here a lot and it's always hitting Miss usually when a certain girls behind the counter she's hardly ever pleasant like she doesn't wanna be there. I specifically came in today asked for half ice. She repeated it back to me, and I tried to give her the benefit of the doubt I get in my car take two sips and my drink is gone only to find out she filled my cup all the way to the top With ice, I guess it won't be so bad if she seemed friendly when I come in. Then I called three times so I picked up then hung up then picked up and just left the phone. Arthur receiver are paying over six dollars for this drink and at that price. I just want what I asked for.
• JJ

  Jessica Jimenez

  Jan 12, 2026
  5.0
  Always a great cup when I stop here. I avoid other stores to come to this location
• MS

  Mugdha Sarkar Sowmo

  Jan 3, 2026
  1.0
  Terrible Experience – Never Fresh Coffee This Butler Dunkin’ Donuts is absolutely awful. They always serve old coffee, and the taste is extremely bitter, like it’s been sitting there for hours. Coffee is the main thing Dunkin’ is supposed to be good at, and they can’t even get that right. I’ve given this place multiple chances, but it’s the same disappointment every time. Completely unacceptable. I will not be coming back.
• DL

  Debra Lee

  Nov 5, 2025
  1.0
  Never again. This Dunkin is awful !!!
• CR

  Cynthia Rosales

  Oct 22, 2025
  1.0
  I usually love coming to this Dunkin because the service is fast and friendly, but today’s experience was really disappointing because of how the manager was treating her employees. While the two team members working the counter were polite and provided great service, the manager was extremely rude and unprofessional. She kept calling one of her employees “stupid girl” and belittling her in front of customers. My friend and I even made a comment to the guy in the register asking him if she was kidding because how dare she speak to anyone like that. It was uncomfortable to watch and completely unnecessary. No matter how busy or stressful things get, no one deserves to be talked to that way—especially in front of others. The employees were doing their best and handling customers very well despite the manager’s attitude. I hope upper management takes this seriously and ensures that staff are treated with respect, because it’s not fair to them or to the customers who have to witness that kind of behavior.

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