Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, including being rushed during orders and receiving incorrect items.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders, leading to customer frustration.
Cleanliness
Some customers praised the cleanliness of the store, while others reported unsanitary conditions and old food.
Product Quality
Several reviews mentioned that food items, particularly donuts, were stale or hard, indicating a lack of freshness.
Staff Attitude
While some customers appreciated friendly staff, many others experienced disrespectful interactions, particularly regarding tips and order handling.
AK
Ayza_ Kabilova_
Nov 8, 2025
1.0
I haven't been to such a dirty, awful place like this Dunkin' Donuts in a long time. They have two restrooms, one for women and one for men. I wanted to go into the women's restroom, but an employee told me it was only for staff, even though there was no sign indicating that. They gave me the keys to the men's restroom. Okay, I went in, and there was such a terrible smell, everything was very dirty. You know what? I changed my mind about using it. All the chairs were sticky and dirty. I ordered a large cold cappuccino, and the employee overfilled it, and the foam spilled out of the lid. The lid of my cup was dirty because of the foam. He just wanted to give me that cup without even changing or cleaning it. I had to force him to change the lid of that damn cup. I was outraged by the employee's expression, who didn't understand what the problem was? Like, I should just take the dirty cup and go, what's the big deal, just some foam spilled out of the hole.
SC
shepard C
Oct 23, 2025
1.0
Workers get mad when they mess up your order and try to charge extra for whip cream when on the computer when your order there’s no option if you don’t like your job don’t work here and they purposely made everyone’s drinks wrong
SJ
Sarita Jordan
Oct 13, 2025
1.0
Today was my last day going here. The little skinny boy turned his back towards me and handed me my items behind his back. Disrespectful, there’s only ONE pleasant person there and it’s the sweet lady that calls everyone baby.
JC
Julie Carter
Oct 7, 2025
1.0
THIS PLACE SUCKS! THEIR POINTS SYSTEM THING IS ALWAYS DOWN! AFTER THEY SCAN IT TAKES MY HARD-EARNED POINTS & THEY BE REFUSING TO GIVE ME THE ITEM! "TALKING ABOUT THE SYSTEM IS DOEN" WHY WOULD YOU NOT SAY THAT 1ST! JUST DUMMIES! THIS HAPPEND TO BE 3 TIMES HERE AND I WILL BE CLLING CORPRATE TO REPORT THEM. THAT IS STEALING
CJ
Christy Johnson
Oct 1, 2025
1.0
There's donuts are always hard as a rock they're not fresh.