Dunkin'

3.3
333 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Buena, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
744 S Harding Hwy, Buena, NJ
08310, United States

Hours

Reviews

3.3
333 reviews
5 stars
124
4 stars
58
3 stars
34
2 stars
17
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, including bugs and dirty surfaces, contributing to a negative experience.

Wait Times

Customers consistently complained about long wait times both in the drive-thru and inside the store.

Product Availability

Customers expressed frustration over the lack of available donuts and other menu items, often finding the selection limited.
  • KB
    Kurt Borders
    6 days ago
    1.0
    There is not an option to give zero stars or I would. My wife and I drive for door dash not to mention we visit personally as well multiple dunkins throughout the week. This is by far the worst dunkin I have ever been to. Service is definitely sub par. On a recent visit for door dash I waited in line for my order for 35 minutes. I overheard the manager state to take care of windows and in store orders first...and ignore mobile orders. This messes with my money as prompt pickup and delivery is essential to my ratings which directly effects my offers to pick up. Now at this same visit my wife ordered a drive through order for 2 coffees it took her 20 minutes to get her order at the windows. Not to mention that it specifically states almond milk as she is lactose intolerant. They obviously ignored that and used regular milk because it wasn't long before she had to use the bathroom. We figured they could have had an off day so we tried a personal order again today with similar results not to mention they neglected to put cold foam on her coffee which costs extra money. She had to send it back in to add cold foam...still took 20 minutes to get through the line. Not to mention we ordered hashbrowns no ketchup and cold...if I can help it I will never go back again personally....but may have to go for Door Dash.
  • MS
    Manohar Singh
    Oct 26, 2025
    1.0
    Worst Dunkin ever , ordered coffee, gave me cold coffee. Went there around 5.45 pm both guys were disrespectful. Looking me like a weird person. Wanted hot crusant, said machines down . Never go there ever again.
  • DW
    Don Windrem
    Oct 25, 2025
    4.0
    Standard dunkin with good service. No problems and got us on our way fast.
  • RN
    R T Norris
    Oct 18, 2025
    1.0
    Only one staff member was actually working The lady who took my order messed up 3 times and when I finally got it is was still wrong.then she tried to tell me thay did not have any more. That is when the only worker who knew what was going on had to tell her 3 time before she got it so 25 min later I was able to get 2 sandwich and 2 coffees Will never be back
  • JB
    Joseph Blushtein
    Oct 13, 2025
    1.0
    Even a 1 star reveiw is to good for this place. The worst customer service (if you would call it that) I have aver experienced.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Buena, NJ?

Dunkin' in Buena, NJ operates daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.