McDonald's

3.5
1400 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
680 Promenade Blvd, Bridgewater, NJ
08807, United States

Hours

Reviews

3.5
1,400 reviews
5 stars
534
4 stars
300
3 stars
194
2 stars
97
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and order inaccuracies, leading to frustration and dissatisfaction.

Food Quality

The quality of food varied significantly, with complaints about cold or stale items, and inconsistent preparation.

Management Concerns

Several reviews highlighted poor management practices, including confrontational behavior and failure to address customer complaints.

Atmosphere

The dining experience was often described as bland or uninviting, with issues related to cleanliness and the automated ordering system.

Positive Experiences

Despite the negative feedback, some customers praised the quick service and friendly staff during certain visits.
  • RH
    Ryan Hardin
    4 days ago
    5.0
    This McDonald's always pleases. It's near a busy highway that get plenty of traffic so food is consistently fresh. They remember sauces here and food is serviced quickly.
  • AF
    Ally Florey
    Nov 13, 2025
    2.0
    Literally the laziest people on earth. They not only forgot ALL of my sauce that I can’t really enjoy my meal without, but they couldn’t even be bothered to give me a straw for my drink. Not only that, but despite it taking 10 minutes for them to get the order out, EVERYTHING is cold. Oh, and my chicken was the worst it’s ever been from McDonalds. Basically threw my whole order out. The managers need to check their staff for real. Lazy, lame, and just ridiculous tbh.
  • EM
    Esteven Miranda
    Nov 9, 2025
    1.0
    They yell at you in the drive-thru
  • GN
    Giancarlo Navas
    Sep 27, 2025
    2.0
    mad annoying, placed an order ahead and when I get there im told to cancel and replace the order, used a deal and it wouldnt give me the deal back for like 20 minutes.... like im not gonna wait for 20 minutes just to get a simple meal. And on top of all that with past experiences, drive through has been so rude and order has been messed up. Just an all around mid experience.
  • AA
    Ayana Anderson
    Sep 27, 2025
    4.0
    Fast, accurate service, and fresh food what more can you ask for!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bridgewater, NJ?

McDonald's in Bridgewater, NJ, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services 24/7.