McDonald's

3.5
1415 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
680 Promenade Blvd, Bridgewater, NJ
08807, United States

Hours

Reviews

3.5
1,415 reviews
5 stars
540
4 stars
302
3 stars
195
2 stars
98
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff interactions, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poor handling of special requests.

Food Quality

The quality of food was inconsistent, with complaints about cold or stale items, and some customers reported undercooked food.

Management Concerns

Several reviews pointed to poor management practices, including confrontational behavior from managers and lack of staff accountability.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained dining areas.
  • RH
    Raymond Hou
    Jan 4, 2026
    3.0
    Its mcd so all difference it really making is customer service. This place is usually busy, especially over the weekend, so expect to be redirected for a 10 minutes wait at curb side when you order drive through.
  • SP
    Silvia Perez
    Dec 26, 2025
    1.0
    No me llego todo lo que pedí a nombre de kenny porfavor estoy llamando y el teléfono suena coml desconectado
  • AM
    Alex Moyer
    Dec 8, 2025
    1.0
    With in the past 3 months thier drive thru quality has plummeted they take forever and still end up getting the order wrong
  • SH
    Shad Hillsborough
    Nov 30, 2025
    1.0
    I’m sorry, I’ve accepted that this food chain has adopted a gray prison like sterile design scheme, but this location goes way beyond that, chose to dine in, mistake! One straw for 2 iced coffees, no napkins, no ketchup. I’m willing to go get them myself, but nothing available anywhere. So I stand at the counter for 10min before someone acknowledges my presence, (remember the old days when they actually had cashiers at the counter) ask for napkins and ketchup, have to wait another five minutes as she decides to have a conversation with her coworker, then I get 3 ketchups, and 2 napkins, what she did give me enough of, was attitude. I give up, never this location again!
  • AS
    Andri Supko
    Nov 28, 2025
    4.0
    My experience here was very good. The staff were supportive, polite, and carried out their responsibilities effectively. The surroundings looked well maintained and created a comfortable environment. I appreciated how organized everything felt, which made my visit simple and enjoyable. The atmosphere was peaceful, and nothing felt rushed or stressful. It’s always nice when a place manages to deliver quality without unnecessary complications, and this one did it well. I left feeling satisfied and would recommend this spot to anyone looking for dependable service and a pleasant setting.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bridgewater, NJ?

McDonald's in Bridgewater, NJ, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services 24/7.