Chipotle Mexican Grill

3.5
1040 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Bridgewater Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
640 Commons Way, Bridgewater, NJ
08807, United States

Hours

Reviews

3.5
1,040 reviews
5 stars
425
4 stars
216
3 stars
107
2 stars
68
1 star
224

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, leading to dissatisfaction with value for money.

Cleanliness

Many reviews highlighted poor cleanliness standards, including dirty tables and trash overflowing, raising concerns about hygiene.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, contributing to an overall negative impression.

Food Quality

Several customers noted issues with food quality, including undercooked rice, stale chips, and even moldy items, which significantly impacted their dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, suggesting a lack of attention to detail in order fulfillment.
  • KG
    Kency Garcia
    4 days ago
    1.0
    Probably the worst service. Was being RUSHED, kept asking “is that it? is that it?” 👎 There was also little to no line.
  • LC
    Luciane Cerri
    Nov 3, 2025
    5.0
    Tight space, food great, better than the branch in Basking Ridge.
  • EV
    Emily Valdivia
    Oct 24, 2025
    2.0
    portions are absolutely nuts if you aren’t watching them make it. Total of 4 steak pieces in my bowl. Instead of take out i suggest in-person ordering.
  • AS
    Ashley Samuel
    Oct 16, 2025
    4.0
    I am here to write a review on an employee named Eric. Eric is an outstanding employee who consistently goes above and beyond to make every visit memorable. He always greets us with respect and a friendly attitude, and he’s taken the time to remember not only our names but also our usual orders; which makes the experience feel personal and welcoming every time. Eric also takes great pride in his work. He keeps all the stations clean and organized while preparing food, ensuring everything is done with care and attention to detail. It’s clear that he truly values each customer and strives to create a positive atmosphere as well as a CLEAN and SANITARY work environment. Employees like Eric are a big reason we keep coming back. He’s a great example of excellent service and professionalism. Keep up the great work Eric!
  • EM
    Elizabeth Mercedes
    Oct 16, 2025
    1.0
    I had one of the worst experiences at this Chipotle. I was literally in the middle of telling them what I wanted in my bowl, and the employee was rushing me the entire time. Before I could even finish my order, she packaged the bowl up and moved on like I wasn’t even there. On top of that, they charged me for guacamole even though they messed up my order in the first place! When I tried to talk to the manager about it, she was incredibly rude and dismissive — offered no help whatsoever and honestly made the situation even worse. Terrible customer service all around. I usually enjoy Chipotle, but this location completely missed the mark.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill at Bridgewater Commons?

Chipotle Mexican Grill at Bridgewater Commons is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill in Bridgewater Commons located?

It is located at 640 Commons Way, Somerset, Bridgewater, NJ 08807, US, in Bridgewater Commons across from Starbucks.