Chipotle Bridgewater Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistently small portion sizes, leading to dissatisfaction with value for money.
Cleanliness
Many reviews highlighted poor cleanliness standards, including dirty tables and trash overflowing, raising concerns about hygiene.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, contributing to an overall negative impression.
Food Quality
Several customers noted issues with food quality, including undercooked rice, stale chips, and even moldy items, which significantly impacted their dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, suggesting a lack of attention to detail in order fulfillment.
KG
Kency Garcia
4 days ago
1.0
Probably the worst service. Was being RUSHED, kept asking “is that it? is that it?” 👎 There was also little to no line.
LC
Luciane Cerri
Nov 3, 2025
5.0
Tight space, food great, better than the branch in Basking Ridge.
EV
Emily Valdivia
Oct 24, 2025
2.0
portions are absolutely nuts if you aren’t watching them make it. Total of 4 steak pieces in my bowl. Instead of take out i suggest in-person ordering.
AS
Ashley Samuel
Oct 16, 2025
4.0
I am here to write a review on an employee named Eric.
Eric is an outstanding employee who consistently goes above and beyond to make every visit memorable. He always greets us with respect and a friendly attitude, and he’s taken the time to remember not only our names but also our usual orders; which makes the experience feel personal and welcoming every time.
Eric also takes great pride in his work. He keeps all the stations clean and organized while preparing food, ensuring everything is done with care and attention to detail. It’s clear that he truly values each customer and strives to create a positive atmosphere as well as a CLEAN and SANITARY work environment.
Employees like Eric are a big reason we keep coming back. He’s a great example of excellent service and professionalism. Keep up the great work Eric!
EM
Elizabeth Mercedes
Oct 16, 2025
1.0
I had one of the worst experiences at this Chipotle. I was literally in the middle of telling them what I wanted in my bowl, and the employee was rushing me the entire time. Before I could even finish my order, she packaged the bowl up and moved on like I wasn’t even there. On top of that, they charged me for guacamole even though they messed up my order in the first place!
When I tried to talk to the manager about it, she was incredibly rude and dismissive — offered no help whatsoever and honestly made the situation even worse. Terrible customer service all around. I usually enjoy Chipotle, but this location completely missed the mark.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill at Bridgewater Commons?
Chipotle Mexican Grill at Bridgewater Commons is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill in Bridgewater Commons located?
It is located at 640 Commons Way, Somerset, Bridgewater, NJ 08807, US, in Bridgewater Commons across from Starbucks.
What food options does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill offer delivery or pickup services?
Yes, Chipotle Bridgewater Commons offers in-store pickup and delivery services.
How can I place an online order at Chipotle Mexican Grill?
You can order online via Chipotle's website at https://order.chipotle.com/ or through the Chipotle mobile app available on the App Store.
Does Chipotle Mexican Grill support catering and gift cards?
Yes, they provide catering services and offer gift cards for purchase.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, Chipotle at Bridgewater Commons welcomes LGBTQ customers.
What other dining options are nearby Chipotle at Bridgewater Commons?
Nearby dining options include Zen Palace spa, 1000 Degrees Pizzeria, Sarku Japan, Sticky’s chicken restaurant, DIG vegetarian American restaurant, Shake Shack burgers, CAVA Mediterranean, Yong Kang Street Dumpling, and It’s Just Wings.
What nearby shopping and services can I visit around Chipotle Mexican Grill at Bridgewater Commons?
You can visit the shopping center 'The Village at Bridgewater Commons', Banana Republic, Bluemercury beauty salon, Brooks Brothers, Crate & Barrel, LOFT clothing store, Charles Schwab bank, and uBreakiFix phone repair nearby.
How can nearby Starbucks help me find Chipotle Mexican Grill in Bridgewater Commons?
Chipotle is located directly across from Starbucks in Bridgewater Commons, making Starbucks a convenient landmark for locating Chipotle.