Terrible Service Experience
I ordered a drink and large cheese fries, and the woman behind the counter was rude from the start. They weren’t busy, yet she barely spoke English and refused to give me a receipt. I was with my six-year-old daughter, planning to share the large drink, but when I asked for another one, she spilled it on the ground and showed zero empathy. Then she gave me a regular drink instead of the large I paid for, with an attitude, saying that was all I could get. When I asked for a manager, everyone pointed to some guy named Franklin who looked clueless and wouldn’t answer questions. Another employee, Gonzalez, laughed and said they already gave me a regular drink. No one would say who the actual store manager is. I called customer service, and they said they’d contact the establishment. This was terrible service. I’d give zero stars if I could, but I’m forced to give one.
YM
Yajur Monga
Aug 4, 2025
5.0
Have only ordered fries and Cajun fries from here and they are always fresh and crispy. Potato to skin ration is great and excellent price. Got mozzarella sticks which were good too and peach lemonade which was since. Nothing to complain about considering price and location. Nice people working too!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Bridgewater Commons?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through services?
No, Charleys Cheesesteaks at Bridgewater Commons does not offer delivery or drive-through services as these options are closed all week.
Can I order takeout or pickup at Charleys Cheesesteaks?
Currently, takeout and pickup services are not available at Charleys Cheesesteaks since their takeout and pickup hours are closed throughout the week.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Where is Charleys Cheesesteaks located in Bridgewater Commons?
Charleys Cheesesteaks is located at 400 Commons Way, Space 3505, in Bridgewater, NJ 08807, USA, inside Bridgewater Commons mall.
What should I know about visiting The LEGO Store near Charleys Cheesesteaks?
The LEGO Store is a nearby toy store within Bridgewater Commons, perfect for family visits before or after enjoying a meal at Charleys Cheesesteaks.
Are there clothing stores near Charleys Cheesesteaks for shopping?
Yes, nearby clothing stores include Soft Surroundings, Justice, Lord & Taylor, Abercrombie & Fitch, American Eagle Outfitters, and more, all located within Bridgewater Commons.
Can I find dining options near Charleys Cheesesteaks for dessert or snacks?
Nearby dining options like Dough Life for ice cream and candy, Real Fruit Bubble Tea for tea and smoothies, and Qdoba for Mexican fast food are available within Bridgewater Commons.
What is a good way to reach Charleys Cheesesteaks if I’m visiting the mall?
Since Charleys Cheesesteaks is inside Bridgewater Commons at 400 Commons Way, you can easily find it by using mall directories or visiting nearby stores such as Macy's or Lord & Taylor as landmarks.
Does Charleys Cheesesteaks have a social media page for updates or contact?
Yes, you can follow Charleys Cheesesteaks on Facebook at https://www.facebook.com/456518361393777 for updates and news.