Big Chicken

4.8
872 reviews

About

Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights

Location

Big Chicken
640 Commons Way, Suite 4240, Bridgewater, NJ
08807, United States

Hours

Reviews

4.8
872 reviews
5 stars
775
4 stars
53
3 stars
22
2 stars
9
1 star
13

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for being delicious, fresh, and flavorful, with many highlighting specific items like chicken sandwiches and milkshakes.

Service Experience

Service received mixed reviews; while many customers praised staff members like Alex, Renato, and Danny for their friendliness and attentiveness, there were also reports of rude behavior from some employees.

Pricing Concerns

Several customers noted that the prices were on the higher side for the portion sizes and quality, leading to some dissatisfaction.

Cleanliness Issues

There were reports of cleanliness concerns, including a serious food handling issue that raised food safety alarms.

Atmosphere

The restaurant was generally described as having a welcoming and friendly atmosphere, contributing positively to the dining experience.
  • SC
    stacy C
    2 days ago
    5.0
    Alex was so patient knowledgeable And kind. I asked him about 1000 questions and he answered all of them eagerly. Wonderful customer service!!!
  • MH
    M H
    3 days ago
    5.0
    Juicy tender chicken tenders. Mac and cheese is excellent. It does take a while for your food. I think they may fry it fresh, which I like. It does get busy so there could be a decent wait sometimes.
  • EE
    Ean
    5 days ago
    5.0
    Alex is a great guy who had amazing service but I walked in one day and he helped an old lady walk across the street and then went back in and put a smile on everyone’s face. After he was done being the coolest dude in the world he showed me his tattoo and told me about his studies to solve world hunger.
  • G_
    Gavin •_•
    5 days ago
    5.0
    Alex is a very great guy amazing service. Had great big smile on his face and treated me nicely. Over all best experience I have ever had in a restaurant.
  • ZZ
    ZEN
    5 days ago
    5.0
    He was one of the nicest servers I’ve ever had, very kind with his word and charming to eveyone in the store. You may be wondering who could be so amazing, well I can tell u no one does it like Alex barbarian. His service was amazing plz give him a raise. Overall best experience I’ve ever had.

Frequently Asked Questions About Big Chicken

Does Big Chicken accept reservations?

No, Big Chicken does not accept reservations.

What are the operating hours of Big Chicken?

Big Chicken is open Monday to Thursday from 11:00 AM to 9:00 PM, and Friday to Sunday from 11:00 AM to 10:00 PM.