Dunkin'

3.4
379 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brick, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14 Beaverson Blvd, Brick, NJ
08723, United States

Hours

Reviews

3.4
379 reviews
5 stars
142
4 stars
67
3 stars
49
2 stars
25
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, with some expressing frustration over management's treatment of employees.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including incorrect items and failure to follow special requests.

Staff Attitude

While some customers praised friendly staff, others noted instances of rudeness and lack of professionalism, particularly from management.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including stale items and poorly prepared food.

Drive-Thru Efficiency

Despite the issues, many customers appreciated the quick service at the drive-thru, noting that staff worked hard to keep the line moving.
  • PN
    Pamela Nobbs
    Dec 26, 2025
    1.0
    My husband made an online order for a couple drinks and donuts. We walked in to stand in line, and were greeted after a couple minutes by a young man who asked if we needed help. My husband said, "yes, we're picking up a mobile order." The guy replied, "no problem! It'll probably be ready soon." And then proceeded to chat with other customers, and didn't get back to completing ours or other customers orders immediately. After a few minutes, we did receive our completed order. Unfortunately, the workers ignored the instructions on the iced coffee which noted "no ice" in the instructions. A few ice cubes or a small scoop is one thing. But when the drink was brought home for inspection, and after removing the excess ice, the amount of coffee was reduced by over two inches. After seeing other reviews, it's clear the workers here continuously fail to take care and consideration for customers requests.
  • SI
    samaris irizarry
    Dec 11, 2025
    4.0
    Drive up was quick an friendly.
  • DI
    Debbie Isselin
    Dec 5, 2025
    1.0
    I have tolerated the abuse that the owner of this establishment dishes out to his employees almost every day I go. Today was the worst ever!!!! A new employee was working, only there 2 weeks and was not sure how to make something the "Dunkin Way", the owner berated him in front of the customers because he wasn't sure how to make it and what I noticed was lack of training, which the employee then proceeded to tell the owner that he isn't trained properly. I will never go to this Dunkin again. The owner of this establishment needs a lesson on how to treat his employees!!!!
  • DR
    donna roberts
    Nov 27, 2025
    5.0
    Fast service through the drive through
  • MP
    Michelle P
    Oct 11, 2025
    5.0
    The staff at this location are the best on the east coast. I order here regularly and never have a problem. Fresh hot coffee. Friendly service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brick, NJ?

Dunkin' in Brick, NJ is open daily from 5:00 AM to 8:00 PM for dine-in and from 6:00 AM to 7:00 PM for delivery services.

Can I order Dunkin' products online or via a mobile app?

Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android, or order online through their order URL for a fast grab and go experience.