About
Mexican Restaurant
Chipotle Brick Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
543 reviews
5 stars
221
4 stars
86
3 stars
45
2 stars
29
1 star
162
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted severe cleanliness issues, with reports of filthy dining areas, overflowing trash, and unsanitary food preparation conditions.
Customer Service
Mixed feedback on customer service; while some employees were praised for their friendliness, many customers reported rude behavior and poor service, particularly during busy times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over consistently receiving the wrong food.
Food Quality
Customers noted a decline in food quality, with reports of cold food, bland flavors, and inconsistent portion sizes.
Management Issues
Several reviews pointed to poor management and staffing problems, indicating a lack of accountability and support for employees, which contributed to the overall negative experience.
- VMVicky MartinezOct 30, 20252.0They took their sweet time to take my order, the one guy was doing all the serving while his two coworkers sat in the background not doing much. The taller one was even on his phone and the other was pacing in circles. Not the best at customer service.
- DRDiana RossetOct 28, 20255.0this is the best chipotle in the area clean and friendly. The boy with the beard on Sunday was helpful and the boy on the register was super friendly and sweet.
- JHJillian horowitzOct 27, 20255.0Always Come here on my lunch! The girls are all so sweet here!! The Place is always clean and food always tastes fresh!
- JDJared DalyOct 24, 20251.0Upon ordering from this place more than a handful of times, i can confidently say this is the worst chipotle i’ve ever been to. Service sucks and the food is somehow even worse. Have had to get refunds from here multiple times. Orders always wrong, but today was mindblowing. Ordered a double wrapped burrito, which was supposed to include guac, sour cream, salsa, and this is how i recieved it. None of those toppings i mentioned, and no double wrap. Paid $17 for something that’s just borderline insulting. Don’t give this place so many chances like i did
- MZMilan ZagarOct 23, 20251.0Place was extremely dirty. Came in at about 930PM on this past Tuesday. IMMEDIATELY WAS BEING RUSHED TO PLACE MY ORDER BY THE SKINNY GIRL WITH GLASSES. I couldn’t even think and mind you I was the only one in the restaurant at the time. The shorter and kind of buff guy at the register was really nice so I hope that he doesn’t get in trouble, but that girl is nothing but terrible at customer service and should find another job.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Brick Plaza serve?
Chipotle Mexican Grill in Brick Plaza serves customizable Mexican-inspired fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 74 Brick Plz?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Brick Plaza offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Can I order Chipotle online for the Brick Plaza location?
Yes, you can order online through their website or via the Chipotle app using the provided links.
What payment and service options are available at Chipotle Brick Plaza?
Chipotle accepts credit cards, offers catering, gift cards, and supports online orders and delivery services.
Where is Chipotle Mexican Grill located in Brick Township?
It is located at 74 Brick Plaza, Ocean sublocality, Brick, NJ 08723, USA, inside Brick Plaza.
How does the nearby Brick Nails salon complement a visit to Chipotle Brick Plaza?
After enjoying a meal at Chipotle, customers can visit Brick Nails nearby for beauty services such as waxing and nail care, making it a convenient stop for personal grooming.
What shopping options are near Chipotle Mexican Grill at Brick Plaza for customers planning a day out?
Shoppers can visit nearby stores like DSW Designer Shoe Warehouse for shoes and fashion accessories, Ulta Beauty for cosmetics and hair supplies, and Men’s Wearhouse for menswear, all conveniently located near Chipotle.
Are there entertainment or recreation spots close to the Chipotle location in Brick?
Yes, nearby options include Mansion Comedy Club for live comedy and The Gravity Vault, a rock climbing gym offering sports and recreation activities.
If I'm visiting Trader Joe’s or Brick Commons shopping center, how easy is it to grab a meal at Chipotle?
Chipotle Mexican Grill in Brick Plaza is located near both Trader Joe’s and Brick Commons, making it an easy and convenient meal stop while shopping or running errands in the area.