Mr. Cactus Mexican Restaurant, by Family Mexican Grill. We are excited to open our second location in New Jersey. Our commitment is to keep on making authentic Mexican recipes. Coming soon, our menu and our website will be available so you can give yourself an idea of what you want to select from our delicious menu!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.