McDonald's

3.6
900 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
944 Rt 202 S, Branchburg, NJ
08876, United States

Hours

Reviews

3.6
900 reviews
5 stars
329
4 stars
235
3 stars
145
2 stars
56
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions, particularly in the bathrooms.

Speed of Service

There were mixed reviews on service speed, with some customers experiencing long wait times, especially during drive-thru orders.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • CW
    Charlie W
    Jan 2, 2026
    1.0
    Placed an order on the mobile app. Waited for curbside pick up for 10 minutes, no one showed up. Went through drive-thru only to be screamed at that they were now closer even though closing time wasn't for another 4 hours and she would issue a refund. I went through the app to see if there was a refund and there was not. I checked my credit card statement and no refund was ever issued. This is consumer fraud..
  • MB
    Mike Burger
    Dec 31, 2025
    1.0
    What is wrong with these people? I tried to go in to order, the door was locked (7pm ffs). Guy comes out and tells me to go to the drive through. I do. I wait behind 2 other cars, when I get up there the lady (who can barely speak english) says "we're closed!" I said "you guys just told me to use the drive through, "I get "WE'RE CLOSED! NOT MY PROBLEM!" Rude AND stupid, no wonder McDonald's is losing business!
  • NB
    nikolai buckley
    Dec 7, 2025
    5.0
    Fast clean
  • JB
    John Bush
    Oct 27, 2025
    5.0
    Awesome manager and crew. One of the best ever. Restrooms were clean. Food looked like the menu photos. Fries were placed carefully in the bag so that they were upright and not turned upside down with contents spilled as is often the case at other McDonald’s. Manager came over to my crew and asked if there was any else we needed part way through the meal, and happy gave us so to go bags when we were wrapping up. Only negative was the horrible McDonalds paper straws. We want out plastic straws! Not the management or team members fault though. I’d normally doc stars for the paper straws but the manager and team members made up for it. Would go back to this McDonalds on a heartbeat.
  • CH
    Cat Hernandez
    Aug 19, 2025
    5.0
    I come here regularly because the Happy Meals are less expensive than other local McDonald’s locations. I order from the app or kiosk and the service is always good…I never have to wait long for my order. I have not had a problem with an incorrect order which has happened on other occasions at other locations. Overall always a good experience!

Frequently Asked Questions About McDonald's

What are the McDonald's Branchburg NJ restaurant's daily operating hours?

The restaurant is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

When is the McDonald's drive-thru service available at the Branchburg location?

Drive-thru is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.