Dunkin'

Reviews

• JR

  Jessel Rodriguez

  Dec 31, 2025
  5.0
  Customer service is great 10 of 10. I always come here. Thank you Mohamed. Very friendly
• KJ

  Kevin Jeter

  Dec 26, 2025
  1.0
  I drove from one town over in order to find this location of DD & Baskin Robbins. My cousin & I ordered 2 hot fudge sundaes and a double scoop in a cup to go. After the employee made the sundaes & put whipped cream on them, I asked about the hot fudge & peanuts? She stated that they were out of hot fudge & peanuts. I asked her why she didn't inform us? She just shook her head & shrugged her shoulders. I then asked if she was going to change me for a hot fudge sundaes & she said yes, it still has whipped cream... I paid the bill but didn't complain the next day to the franchise manager. This Google review popped up & reminded me, so I'll complain here.
• FB

  francesca Boccia

  Dec 23, 2025
  1.0
  This location is creating serious legal exposure for itself and the Dunkin’ brand due to the conduct of its store manager. And unbeknownst to the store manager he himself can also be added as a defendant in a civil suit. Deceptive pricing: On a recent visit, my boyfriend and I ordered a $6 meal deal and a sandwich clearly listed at $5.99. The total should have been approximately $13 with tax, yet we were charged $18.49. When I requested an explanation or to view the POS screen, the manager became hostile rather than correcting or clarifying the discrepancy. Charging prices inconsistent with posted menu pricing is deceptive and unacceptable. Harassment and discriminatory treatment: On a separate visit, I entered the store without issue. When my boyfriend (who is Black) arrived moments later and stood quietly in the vestibule while we planned to order, the manager aggressively confronted him and demanded he leave or buy something. We are frequent paying customers. The contrast in how we were treated was obvious and deeply concerning. Improper police involvement: During a prior pricing dispute, the manager escalated the situation by calling the police despite no disturbance or safety issue. Using law enforcement to intimidate customers over routine transactions is inappropriate and troubling. These incidents are documented, and the store’s cameras will corroborate the events described. This is not a staffing issue — it is a management issue. Dunkin’ corporate and district management should intervene immediately before this results in formal complaints or legal action When I went in to ask for the district managers name- the franchise management company info or corporate email he ran to the back. Also I really hope that every single license that this location needs - milk, sale tax, weight and measurement etc is all up to date I do plan on making formal complaints to the franchise owner- Dunkin Corporate And if I have to deal with any similar instances then I will look into my legal recourses of principle alone
• EC

  Elyzabeth Colan

  Nov 26, 2025
  1.0
  Employees are so rude, lucky they are getting 1 star
• OB

  Osman Bayram

  Nov 23, 2025
  5.0
  Perfect nice employees 👌