Dunkin'

3.8
293 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bound Brook, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
109 E Main St, Bound Brook, NJ
08805, United States

Hours

Reviews

3.8
293 reviews
5 stars
146
4 stars
64
3 stars
22
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff were mixed, with reports of both friendly service and rude behavior, particularly from certain employees.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including reports of cockroaches and dirty conditions.

Order Accuracy

There were frequent complaints about incorrect orders and slow service, particularly with mobile orders.

Coffee Quality

Opinions on coffee quality varied, with some customers praising it while others found it weak or poorly made.
  • JR
    Jessel Rodriguez
    Dec 31, 2025
    5.0
    Customer service is great 10 of 10. I always come here. Thank you Mohamed. Very friendly
  • KJ
    Kevin Jeter
    Dec 26, 2025
    1.0
    I drove from one town over in order to find this location of DD & Baskin Robbins. My cousin & I ordered 2 hot fudge sundaes and a double scoop in a cup to go. After the employee made the sundaes & put whipped cream on them, I asked about the hot fudge & peanuts? She stated that they were out of hot fudge & peanuts. I asked her why she didn't inform us? She just shook her head & shrugged her shoulders. I then asked if she was going to change me for a hot fudge sundaes & she said yes, it still has whipped cream... I paid the bill but didn't complain the next day to the franchise manager. This Google review popped up & reminded me, so I'll complain here.
  • FB
    francesca Boccia
    Dec 23, 2025
    1.0
    This location is creating serious legal exposure for itself and the Dunkin’ brand due to the conduct of its store manager. And unbeknownst to the store manager he himself can also be added as a defendant in a civil suit. Deceptive pricing: On a recent visit, my boyfriend and I ordered a $6 meal deal and a sandwich clearly listed at $5.99. The total should have been approximately $13 with tax, yet we were charged $18.49. When I requested an explanation or to view the POS screen, the manager became hostile rather than correcting or clarifying the discrepancy. Charging prices inconsistent with posted menu pricing is deceptive and unacceptable. Harassment and discriminatory treatment: On a separate visit, I entered the store without issue. When my boyfriend (who is Black) arrived moments later and stood quietly in the vestibule while we planned to order, the manager aggressively confronted him and demanded he leave or buy something. We are frequent paying customers. The contrast in how we were treated was obvious and deeply concerning. Improper police involvement: During a prior pricing dispute, the manager escalated the situation by calling the police despite no disturbance or safety issue. Using law enforcement to intimidate customers over routine transactions is inappropriate and troubling. These incidents are documented, and the store’s cameras will corroborate the events described. This is not a staffing issue — it is a management issue. Dunkin’ corporate and district management should intervene immediately before this results in formal complaints or legal action When I went in to ask for the district managers name- the franchise management company info or corporate email he ran to the back. Also I really hope that every single license that this location needs - milk, sale tax, weight and measurement etc is all up to date I do plan on making formal complaints to the franchise owner- Dunkin Corporate And if I have to deal with any similar instances then I will look into my legal recourses of principle alone
  • EC
    Elyzabeth Colan
    Nov 26, 2025
    1.0
    Employees are so rude, lucky they are getting 1 star
  • OB
    Osman Bayram
    Nov 23, 2025
    5.0
    Perfect nice employees 👌

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Bound Brook, NJ?

Dunkin' in Bound Brook is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.