Dunkin'

3.0
7 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bound Brook, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
432 West Union Avenue, Bound Brook, NJ
08805, United States

Hours

Reviews

3.0
7 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
2
1 star
2

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including misunderstandings and incorrect orders.

Drink Quality

Many reviews highlighted dissatisfaction with the quality of drinks, including incorrect flavors and poor preparation.

Food Preparation

Customers expressed disappointment with food items, particularly bagels not being toasted and incorrect orders.

Staff Training

Several reviews indicated that staff appeared untrained or unable to communicate effectively with customers.
  • AG
    Alex Gonzalez
    Jan 4, 2026
    2.0
    Unfortunately the only reason to go to this dunkin is the drive through. After that, your food will come out wrong and drinks will be off. I understand they are understaffed but after visiting 3 times I have to stay with the other one in town…
  • AR
    Alberto RP
    Jan 2, 2026
    5.0
    Nice and warm
  • MO
    Mafe Ortega
    Dec 26, 2025
    1.0
    Today I went to get a drink and a bagel. Ahead of me, I saw a man trying to order two regular coffees, and he had to shout because the employee couldn't understand him. When it was my turn, the woman serving me didn't understand what I was ordering and told me I had to get closer because she still couldn't hear me, even though I was shouting! I asked if I could speak to someone who understood English. A very kind young man came over, took my order, and I went to pay. While I was waiting for my order, they gave me the wrong drink; they gave me something cold when I had ordered something hot. Then they gave me the cold drink for free, and then they finally gave me my correct drink. When I got to work, the bagels weren't toasted and weren't what I wanted, and my coffee was awful!!! This is the second time this has happened to me!!! Terrible service, untrained staff.
  • KT
    Kali Turner
    Dec 20, 2025
    2.0
    My husband and I went this morning. The drinks came out terrible. There was so much milk in the latte that I didn't even taste the coffee. My husband ordered the brown sugar shaken espresso as is and his drink was disgusting. It looked curdled. Also idk why she only put one pump in my drink. Typically for a medium they put in 3 automatically. She just put one like I asked for it. Never had this issue before. We've had issues here before as well so disappointing
  • NA
    Nazzareth Arita
    Nov 9, 2025
    1.0
    came in with high hopes for good coffee, not only did i order and later on got told they didn’t have the coffee i ordered but once i ordered a new drink it tasted like something was rotten in it 🤢 very disappointed in whoever made my drink as i had been there before and had an amazing drink but the staff wasn’t it.Very disappointed to know i spent my money on a coffee that tasted rotten.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location?

This Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

Delivery is currently not available at this location, but you can order ahead and pick up your order via drive-thru or in-store.