Business Details
About
Mexican Restaurant
Chipotle Chimney Rock is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
486 reviews
5 stars
197
4 stars
78
3 stars
40
2 stars
33
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, lack of urgency, and unprofessional behavior from management.
Food Quality
Many customers expressed disappointment with the food quality, citing bland flavors, small portions, and instances of receiving incorrect or unsanitary orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, and issues with food hygiene.
Order Accuracy
A significant number of customers reported issues with order accuracy, particularly with online orders being incorrect or incomplete.
Inconsistency
Customers noted a lack of consistency in food quality and portion sizes, with some experiences being satisfactory while others were disappointing.
- LMLori Michaud4 days ago4.0Food was good, as usual. It's cafeteria style and pre-cooked do if you like their type of food you usually can't go wrong. If you watch a couple of you tube videos you can learn some great backs to get deals or more for your money. Also, they tend to be very generous in their portions so if you're a light eater you can really make out by ordering off the kids menu. Drinks are way too expensive, like most places, so try to get by with water or bring your own, they'll never notice. The eating area is very industrial. There is usually en if ti in ti so it and eat if you are eating in. But it is usually busy there and staff isn't great about keeping the dry dining room clean.
- JMJoel MartinezNov 3, 20253.0Food was ok. My order was wrong and the employee would not wait until I mentioned an ingredient before going to the next ingredient container. There wasn’t a line so there really wasn’t a need to rush like this.
- J2Joven Rey Joven Rey Ballenas UTP 2016Nov 2, 20255.0Fast service. The food is fresh and crew are all nice !!
- FJFarrah JenkinsOct 27, 20251.0The manager on duty today 10/27/25 was so rude, disrespectful, and downright combative! I'm only one customer and this many not matter in the grand scheme of things but I will never patronize another chipotle ever again!
- JLJason LalakiOct 20, 20251.0Ordered chicken and extra protein of beef. Was charged 2 chicken and 2 beef. Total became $23 for 1 bowl. Asked about why it was charged that way, manager pointed to staff and walked away with no concerns. Unfortunate because food was actually good. Very unprofessional.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Chimney Rock known for?
Chipotle Chimney Rock is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at Chimney Rock?
Chipotle Mexican Grill at Chimney Rock is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Chimney Rock offer delivery or in-store pickup services?
Yes, Chipotle Chimney Rock provides both in-store pickup and delivery services.
How can I order food online from Chipotle Chimney Rock?
You can place orders online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill Chimney Rock located?
It is located at 318 Chimney Rock Rd, Somerset, Bound Brook, NJ 08805, USA.
Does Chipotle Chimney Rock offer catering and accept gift cards?
Yes, Chipotle Chimney Rock offers catering services and accepts gift cards and credit cards for payment.
What social media platforms can I follow Chipotle Chimney Rock on?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn.
Are there any nearby restaurants where I can grab a different dining experience?
Yes, nearby you will find Blaze Pizza for pizza, The Habit Burger Grill for burgers, Paris Baguette for sandwiches and coffee, honeygrow for noodles and healthy food, and Bridgewater Pizza for additional pizza options.
What nearby places can I visit for beauty or wellness services around Chipotle Chimney Rock?
Nearby beauty and wellness options include Top Style Nails Spa, Benefit Cosmetics BrowBar, Ulta Beauty, The Lash Lounge, and Club Pilates for fitness.
Are there retail stores near Chipotle Chimney Rock where I can shop before or after dining?
Yes, nearby retail stores include L.L.Bean for outdoor gear, J.Crew Factory, Talbots, Nordstrom Rack Chimney Rock, Saks OFF 5TH, The Container Store, and Cost Plus World Market.