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McDonald's

3.3
(1483 reviews)

Business Details

568 Myrtle Ave, Boonton, NJ
07005, United States
(973) 316-6115
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
568 Myrtle Ave, Boonton, NJ
07005, United States

Hours

Reviews

3.3
1,483 reviews
5 stars
456
4 stars
292
3 stars
260
2 stars
149
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, missing items, and food quality, including stale or cold food.

Customer Service

Feedback highlighted a mix of experiences with staff, ranging from rude and unhelpful to friendly and accommodating, but overall dissatisfaction with service quality was common.

Cleanliness and Safety

Several reviews raised concerns about cleanliness, including dirty tables and unsanitary food preparation conditions, with some citing extreme food safety issues.
  • CL
    Christopher Lopa
    4 days ago
    1.0
    How do you not give syrup or a fork with the pancakes??? Unbelievable
  • DP
    Dana P
    Feb 26, 2026
    2.0
    Went through the drive through tonight and ordered what I usually order (chicken strips and fries) then my husband wanted a chocolate milkshake. When I brought it home the chicken was chewy and some strips were dried out. My husbands chocolate milkshake had bright green on the bottom of it which looked like mint at first so we thought maybe they made a mistake and tried covering it up with the chocolate. When my husband tasted it he said it tasted like old milk sat in the machine as if the milk was spoiled. I am very disappointed with this today since we have never had a bad experience prior to this.
  • DE
    Dane Edwards
    Feb 22, 2026
    1.0
    Some of the rudest service I've ever had in a McDonald's. The young Asian lady working at this location is completely entitled. She really needs an attitude check. No empathy for the customer and couldn't care less about her job.
  • JB
    Janet Baldwin
    Feb 16, 2026
    1.0
    Sat in line waiting for food 15 plus minutes. Worst customer service. The survey code on receipt is cut off.
  • MB
    Max Bartlik
    Feb 14, 2026
    1.0
    Waited 20 minutes for nothing and I left . So unbelievably slow. I’ve gone several other times always awful service

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Boonton, NJ?

This McDonald's location is open 24 hours every day of the week, Monday through Sunday.

Does this McDonald's offer a drive-through service and what are the hours?

Yes, the McDonald's in Boonton, NJ has a drive-through open 24/7 every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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