Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, missing items, and food quality, including stale or cold food.
Customer Service
Feedback highlighted a mix of experiences with staff, ranging from rude and unhelpful to friendly and accommodating, but overall dissatisfaction with service quality was common.
Cleanliness and Safety
Several reviews raised concerns about cleanliness, including dirty tables and unsanitary food preparation conditions, with some citing extreme food safety issues.
CL
Christopher Lopa
4 days ago
1.0
How do you not give syrup or a fork with the pancakes??? Unbelievable
DP
Dana P
Feb 26, 2026
2.0
Went through the drive through tonight and ordered what I usually order (chicken strips and fries) then my husband wanted a chocolate milkshake. When I brought it home the chicken was chewy and some strips were dried out. My husbands chocolate milkshake had bright green on the bottom of it which looked like mint at first so we thought maybe they made a mistake and tried covering it up with the chocolate. When my husband tasted it he said it tasted like old milk sat in the machine as if the milk was spoiled. I am very disappointed with this today since we have never had a bad experience prior to this.
DE
Dane Edwards
Feb 22, 2026
1.0
Some of the rudest service I've ever had in a McDonald's. The young Asian lady working at this location is completely entitled. She really needs an attitude check. No empathy for the customer and couldn't care less about her job.
JB
Janet Baldwin
Feb 16, 2026
1.0
Sat in line waiting for food 15 plus minutes. Worst customer service. The survey code on receipt is cut off.
MB
Max Bartlik
Feb 14, 2026
1.0
Waited 20 minutes for nothing and I left . So unbelievably slow. I’ve gone several other times always awful service
What are the operating hours for this McDonald's location in Boonton, NJ?
This McDonald's location is open 24 hours every day of the week, Monday through Sunday.
Does this McDonald's offer a drive-through service and what are the hours?
Yes, the McDonald's in Boonton, NJ has a drive-through open 24/7 every day.
Can I order food delivery from this McDonald's?
Yes, delivery is available 24/7 with options including no contact and same day delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is it possible to place an order through a mobile app for this McDonald's?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 568 Myrtle Ave, Boonton, NJ 07005, USA.
What nearby places can I visit around the McDonald's on 568 Myrtle Ave?
Nearby places include Coinme ATM for financial services, Millea Bros antique store, and Sweat Fitness Club gym, which you might want to visit before or after your meal.
Are there any pharmacies near this McDonald's location?
Yes, Walgreens pharmacy and convenience store is nearby for your health and beauty needs.
What coffee options are available near this McDonald's?
You can also visit Starbucks and Dunkin' nearby for coffee beverages if you're interested in alternative options.
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