McDonald's

3.5
1418 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
425 Broad Street Ctr, Bloomfield, NJ
07003, United States

Hours

Reviews

3.5
1,418 reviews
5 stars
528
4 stars
307
3 stars
240
2 stars
97
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Cleanliness and Environment

The restaurant's cleanliness was often criticized, with reports of dirty bathrooms and unsanitary conditions.

Speed of Service

Customers frequently mentioned slow service, particularly during busy hours, leading to long wait times.

Food Quality

While some enjoyed the food, there were complaints about cold items and inconsistent quality.
  • RJ
    Ruben J
    5 days ago
    1.0
    MANAGER SHORTCHANGES CHANGE ON PURPOSE. THE MANAGER AT THE cashier shortchanged me and didn’t give me my receipt. I told the person that gave me my food and they laughed in my face. Clearly the employees know what’s going on. PAY ATTENTION TO YOUR CHANGE AND ALWAYS GET A RECEIPT. The manager was a Hispanic looking 35+year old.
  • BB
    Bestia_ISTM (Bestia)
    Jan 5, 2026
    2.0
    Every time I visit this location, whether it be for breakfast or lunch, I’m always told to park and wait for my food. What’s the point of fast food if it doesn’t come quick?
  • OC
    Oroima Cuevas
    Dec 27, 2025
    1.0
    This is the McDonald’s with the worst customer service I have ever visited. The manager does not help at all to resolve the team’s mistakes and seems to lack the experience needed for the position. Orders are almost always incorrect, and on top of that, the French fries are always overly salty. Very poor overall experience.
  • CH
    Charity Houghton
    Dec 14, 2025
    1.0
    A little racist here. I watched them treat a Spanish speaking individual with so much kindness but then gave me attitude when I tried to order, then tossed my food across the counter. 2025 and this is what we still go through. Refuse to eat here. Refund requested. Will not spend money here.
  • KK
    kr0wzy
    Dec 8, 2025
    2.0
    As others have stated, this Mcdonald’s is either understaffed or horribly disorganized. There have been multiple times I’ve gone through the drive thru in a rush and they’ve made me pull over and wait to get my order. I understand that it gets busy during peak hours, but it shouldn’t take 20 minutes to get a damn hamburger here. If this weren’t the only McDonald’s in a convenient location for me I wouldn’t come here anymore.

Frequently Asked Questions About McDonald's

What are the main operating hours for McDonald's at 425 Broad Street Ctr, Bloomfield, NJ?

The McDonald's location at 425 Broad Street Ctr, Bloomfield, NJ, is generally open from 6:00 AM to 1:00 AM Monday through Wednesday, with extended hours on Thursday until 4:00 AM. On Friday and Saturday, it operates 24 hours. On Sunday, it is open from 4:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's location offers a drive-thru service. Drive-thru hours are from 6:00 AM to 1:00 AM Monday through Wednesday, until 4:00 AM on Thursday, open 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.