Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Cleanliness and Environment
The restaurant's cleanliness was often criticized, with reports of dirty bathrooms and unsanitary conditions.
Speed of Service
Customers frequently mentioned slow service, particularly during busy hours, leading to long wait times.
Food Quality
While some enjoyed the food, there were complaints about cold items and inconsistent quality.
RJ
Ruben J
5 days ago
1.0
MANAGER SHORTCHANGES CHANGE ON PURPOSE. THE MANAGER AT THE cashier shortchanged me and didn’t give me my receipt. I told the person that gave me my food and they laughed in my face. Clearly the employees know what’s going on. PAY ATTENTION TO YOUR CHANGE AND ALWAYS GET A RECEIPT. The manager was a Hispanic looking 35+year old.
BB
Bestia_ISTM (Bestia)
Jan 5, 2026
2.0
Every time I visit this location, whether it be for breakfast or lunch, I’m always told to park and wait for my food. What’s the point of fast food if it doesn’t come quick?
OC
Oroima Cuevas
Dec 27, 2025
1.0
This is the McDonald’s with the worst customer service I have ever visited. The manager does not help at all to resolve the team’s mistakes and seems to lack the experience needed for the position.
Orders are almost always incorrect, and on top of that, the French fries are always overly salty. Very poor overall experience.
CH
Charity Houghton
Dec 14, 2025
1.0
A little racist here. I watched them treat a Spanish speaking individual with so much kindness but then gave me attitude when I tried to order, then tossed my food across the counter. 2025 and this is what we still go through. Refuse to eat here. Refund requested. Will not spend money here.
KK
kr0wzy
Dec 8, 2025
2.0
As others have stated, this Mcdonald’s is either understaffed or horribly disorganized. There have been multiple times I’ve gone through the drive thru in a rush and they’ve made me pull over and wait to get my order. I understand that it gets busy during peak hours, but it shouldn’t take 20 minutes to get a damn hamburger here. If this weren’t the only McDonald’s in a convenient location for me I wouldn’t come here anymore.
What are the main operating hours for McDonald's at 425 Broad Street Ctr, Bloomfield, NJ?
The McDonald's location at 425 Broad Street Ctr, Bloomfield, NJ, is generally open from 6:00 AM to 1:00 AM Monday through Wednesday, with extended hours on Thursday until 4:00 AM. On Friday and Saturday, it operates 24 hours. On Sunday, it is open from 4:00 AM to midnight.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's location offers a drive-thru service. Drive-thru hours are from 6:00 AM to 1:00 AM Monday through Wednesday, until 4:00 AM on Thursday, open 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily with hours from 5:00 AM to 11:40 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
What services related to pickup and delivery does this McDonald's provide?
Pickup and delivery services offered include curbside pickup, standard delivery, same day delivery, and no-contact delivery.
How can I order from this McDonald's location online or via mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android. The iOS app is at https://apps.apple.com/us/app/mcdonalds/id922103212 and the Android app at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment options are accepted at this McDonald's?
This McDonald's accepts various payment methods including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby places where I can do some shopping after visiting McDonald's?
Yes, nearby you can find the King Tut Liquidation Store for discount shopping, T-Mobile for mobile phone accessories, and Sanj's Smoke Shop for tobacco and liquor needs.
What nearby fitness or health-related facilities are available around this McDonald's?
Adjacent to this McDonald's, you can visit Jersey Fitness for gym services and Bloomfield Health Food Center for vitamins, supplements, and health foods.
Are there dining options close to McDonald's if I want to try other cuisines?
Yes, near McDonald's you can find El Matador Mexican Restaurant for Mexican and Latin American cuisine, Vinnie's Pizzeria and Restaurant for Italian-style pizza and dining, and Wabi Sabi for sushi and Japanese cuisine.
What amenities and services does this McDonald's offer to customers on-site?
This McDonald's provides DriveThru service, accepts Gift Cards, offers McDelivery, has Mobile Offers and Mobile Ordering available, and provides free WiFi to customers.