Dunkin'

3.8
248 reviews
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Business Details

111 Cross Keys Rd, Berlin, NJ
08009, United States
(856) 809-2541
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Berlin, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
111 Cross Keys Rd, Berlin, NJ
08009, United States

Hours

Reviews

3.8
248 reviews
5 stars
119
4 stars
47
3 stars
26
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praised friendly and efficient service, others reported rude behavior and order inaccuracies.

Order Accuracy

Many reviews highlighted issues with incorrect orders and inconsistent quality, leading to customer frustration.

Cleanliness

Several customers noted that the cleanliness of the store, particularly the bathrooms, was lacking.

Service Speed

While some customers experienced quick service, others reported long wait times, especially during busy hours.

Product Quality

Customers expressed dissatisfaction with food quality, mentioning items being cold, poorly made, or not as expected.
  • DW
    Denise Wood
    Jan 5, 2026
    5.0
    Kind staff, good food. Always like to see smiling faces
  • LF
    Liz Fahy
    Nov 10, 2025
    5.0
    Best energy from the dunkin crew. Staff was fast funny and made my day w my cool mint tea
  • JJ
    John
    Nov 7, 2025
    1.0
    if I could give zeros I would, waited yesterday for 15 mins for 3 food items, avoid and go to the dunkin in pine hill, worst staff ever
  • JT
    Joel Thiessen
    Oct 29, 2025
    2.0
    The staff are friendly, but the atmosphere is not great. It's a dive coffee shop giving the least amount of quality possible while still grasping at some clientele. I have been there a few times and enjoyed myself because of the people I am with. I probably would not frequent this place if i wasn't asked to meet there by a friend, but I will never recommend it.
  • TM
    Timothy McDevitt
    Sep 29, 2025
    4.0
    One of, if not the better/best of DD‘s I’ve ever been too. the key is service and the star when I go there is Allen! He’s always up beat and right on with my orders! He better get a raise and then some. When others messed up my order, he went above and beyond to fix it. DD is lucky to have an employee as exemplary as him!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Berlin, NJ?

Dunkin' in Berlin, NJ is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Berlin offers both delivery and curbside pickup services.