Stop & Shop

4.0
285 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
404 Springfield Avenue, Berkeley Heights, NJ
07922, United States

Hours

Reviews

4.0
285 reviews
5 stars
132
4 stars
81
3 stars
33
2 stars
16
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers reported friendly and helpful service, while others encountered rude or unprofessional behavior.

Product Availability

Frequent complaints about empty shelves and inadequate stock, particularly in the seafood and produce sections.

Cleanliness

Store cleanliness received mixed reviews; some customers found it clean and well-organized, while others described it as dirty and poorly maintained.

Pricing

Customers noted that prices are often considered high, with some expressing frustration over perceived overpricing compared to competitors.

Checkout Experience

Issues with slow checkout processes and limited cashier availability, leading to a preference for self-checkout despite some customers' reluctance.
  • AM
    Al Martinovic
    Dec 20, 2025
    5.0
    Convenient place to get some small things
  • MP
    Michael Perillo
    Nov 9, 2025
    1.0
    Two employees working tonight having a loud convo using obscene language at checkout. Not cool or professional. Hire better
  • YS
    Yuri Schaal
    Oct 9, 2025
    1.0
    Worst store in America
  • ML
    Matthew Ladzinski
    Sep 1, 2025
    2.0
    Rarely find everything on my shopping list at this store. Seafood “department” is ridiculously inadequate. They have about 3 types of fish available and 9.9 times out of 10, there will be nobody working there. You have to go to the customer service counter and tell them you want to buy seafood. Travel a little further west to the ShopRite in Stirling. You’ll find a real supermarket there.
  • MA
    Moody Abdalla
    Aug 8, 2025
    1.0
    The avocados I bought from there are rotten and brown from the inside

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Berkeley Heights, NJ?

Stop & Shop in Berkeley Heights is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to its customers.