Dunkin'

4.1
647 reviews

Business Details

(201) 385-0761
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bergenfield, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
275 South Washington Ave, Bergenfield, NJ
07621, United States

Hours

Reviews

4.1
647 reviews
5 stars
355
4 stars
162
3 stars
54
2 stars
22
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly at the drive-thru, with long wait times and inefficient order handling.

Customer Experience

Feedback varied widely, with some praising friendly staff and good service, while others reported rude behavior and poor customer interactions.

Quality Issues

Several reviews mentioned problems with food and drink quality, including incorrect orders, weak coffee, and undercooked food.

Cleanliness and Atmosphere

The location was noted for being clean and well-maintained, with a pleasant atmosphere, especially after renovations.

Parking and Layout

The new layout has caused issues with parking and traffic flow, leading to frustration among customers.
  • JG
    J Gutic
    3 days ago
    1.0
    This is easily the worst Dunkin’ Donuts location I have ever visited. The level of disorganization and slow service is unacceptable. Despite having several employees on staff, it took over 10 minutes just to receive a basic cup of coffee. Orders are handled carelessly, and the overall operation feels sloppy and poorly managed. The drive-through experience is even worse. Wait times can reach 25 minutes or more because orders are taken extremely slowly and there is often no one stationed at the window. Customers are left sitting with no explanation or sense of urgency, which is incredibly frustrating for what should be a quick-service establishment. To make matters worse, the employee at the window had a clear attitude, acting as though customers were an inconvenience rather than people supporting the business. There was no professionalism, no courtesy, and no accountability for the excessive delays. This was, without question, the worst service I have ever experienced at a Dunkin’ Donuts. The combination of slow service, poor organization, and rude behavior makes this location one I will actively avoid in the future. I would not recommend this store to anyone unless significant improvements are made.
  • LX
    Lexa X
    Feb 5, 2026
    4.0
    Always excellent food but the atmosphere isn't the cleanest.
  • JZ
    Jessica Zampella
    Feb 2, 2026
    5.0
    On January 21st 2026 it was a very cold morning and let me just tell you the drive-thru window was very busy and I have to say even though we waited we were great with a smile on the person's face even though it was hectic there. I just needed to say that
  • LS
    L.C. Story
    Jan 27, 2026
    1.0
    Worse Drive Thru experience ever, cars cutting in line, limited space for exits and parking. Waited over forty minutes to order and Latte tasted like burnt coffee
  • MR
    Martin Rios
    Jan 7, 2026
    1.0
    I’ve been coming here for a very long time and it used to be top notch. Quick friendly service. Now, it takes 20 minutes for a latte. Owner got greedy with the drive thru which is also dumb because it has two lanes, one exclusively for mobile which makes people think you’re cutting. Anyways, I miss the old DD

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bergenfield, NJ?

Dunkin' in Bergenfield, NJ is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Bergenfield offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services in Bergenfield, NJ.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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