Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude and unprofessional, particularly at the drive-thru.
Food Quality
Several customers reported issues with food quality, including cold food, undercooked items, and unsanitary conditions.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including hair in food and dirty bathrooms.
Order Accuracy
Many reviews mentioned frequent mistakes with orders, including missing items and incorrect charges.
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ThiccBoi Tony
Dec 19, 2025
3.0
Does anyone know why they stopped selling the chocolate frosty? Conspiracy brewing? Would love a response from upper management.
RR
rika R
Dec 2, 2025
3.0
Every time I come to this location the guy taking the orders and giving the food is really rude. Not friendly at all. Just hands your food . Very nasty energy . I won’t be coming back to this location. I’ll go to the one in Bloomfield
CB
China B
Nov 25, 2025
1.0
The manager who is the big lady with the piercing in the front of her mouth, and the short lady with the ponytail was very rude does not use gloves here not very sanitary they handle cash, then go to the Fry station without any gloves and to handle your food Location is very unsanitized will not be going to this location. The way the staff pass is rude and needs customer service training. People can get sick if you do not wash your hands and utilize your gloves so unsanitary
GB
Greg Brown
Oct 30, 2025
1.0
They are very bad service there was literally hair in my sandwich when I opened it/they always forget something and mess up orders-like they will put your sauce in the bag but not no nuggets what kind of service is this they are all the way trifling every time I come here it’s always something new what have this Wendy’s come to a complete joke 🤦♂️😒
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R
Oct 18, 2025
5.0
The food was fresh, flavorful, and perfectly cooked. The atmosphere was warm and inviting, and the staff went above and beyond to make sure everything was just right. Highly recommend this place! Love it!