McDonald's

3.6
1680 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
157 W 63rd Street, Bayonne, NJ
07002, United States

Hours

Reviews

3.6
1,680 reviews
5 stars
663
4 stars
389
3 stars
253
2 stars
106
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and management issues.

Food Quality

Several customers complained about food quality, including undercooked items and incorrect orders, while some praised the food as hot and fresh.

Cleanliness

Mixed feedback on cleanliness; some customers noted the restaurant was clean, while others reported it as dirty.

Efficiency

Service speed varied significantly, with some customers experiencing long wait times and order inaccuracies, while others reported quick service.

Management Issues

Multiple reviews pointed to ineffective management, with complaints about staff training and handling of customer complaints.
  • RR
    Rob15
    5 days ago
    4.0
    Drive thru was very slow. I shut my car off not to waste gas
  • JN
    John N
    Nov 12, 2025
    1.0
    Want to get food poisoning? Order a snack wrap.
  • WV
    willberth valdez
    Nov 7, 2025
    1.0
    I order some food in Uber Eats and idk if someone was mad or something but all I wanted was my large mocha frappe that I order and instead they sent me a large cup of hot milk like bro you should it ask me if I wanted something else not do whatever you guys wanted with it…so unprofessional.
  • PT
    PlusSize Travels
    Oct 10, 2025
    1.0
    Very disappointed with my visit today. I went through the drive-thru around 5:43 PM on Friday, October 10th. The employee at the second window — a Hispanic male o — was completely unprofessional. Not only was I handed the wrong size item, but when I politely pointed out the mistake, this person responded with unnecessary attitude, as if I was the one at fault. This level of service is unacceptable. Either this employee needs to go back through basic training to relearn customer service or should no longer be in a position that interacts with guests. I expect better from McDonald’s — mistakes happen, but there’s no excuse for disrespect toward customers.
  • LD
    leonardo duchi
    Sep 25, 2025
    5.0
    Not gonna lie, this place is pretty dang good. Idk what the other people in the review section had experienced, but it never happened to me. This place is delicious, has hot food, it’s clean, quiet, and the employees were chill. The waits usually didn’t take longer than 10 minutes and I could enjoy myself in the mean time. And I go here almost every week. It’s pretty to addicting. That Karen I saw when I first came here was pretty bad though, good job management.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Bayonne, NJ?

McDonald's in Bayonne, NJ is open daily from 5:00 AM to midnight, except on Thursday, Friday, and Saturday when it stays open until 2:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's location offers a drive-thru service. The drive-thru is open daily from 5:00 AM to midnight, except on Thursday, Friday, and Saturday when it stays open until 2:00 AM.