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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Basking Ridge is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, including rude staff and long wait times, with some noting a lack of management oversight.
Food Quality
Numerous reviews highlighted issues with food quality, including incorrect orders, stale items, and unsatisfactory portion sizes.
Cleanliness
Several customers mentioned that the restaurant was dirty, with sticky floors and unclean tables, indicating a need for better maintenance.
Staffing Issues
Frequent comments about being understaffed, leading to slow service and long wait times for orders.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that there are positive interactions amidst the issues.
CL
Caleb Li
2 days ago
5.0
Michael is the man! Keep up the great work at this cafe. Thanks.
GW
Gabe Williams
3 days ago
5.0
Michael at Panera is the man, good dude and hard worker.
CZ
Chloe Zhou
Nov 14, 2025
5.0
Went in to pick up an order that was placed earlier at the wrong time so it was sitting there all day, and they remade the entire thing. Manager was really really nice and food was yummy
KC
Kat C
Nov 1, 2025
1.0
I've had a couple of bad experiences in a row. I only order delivery for lunch at work. They always give you a coupon for inconvenience and you keep ordering (big mistake). My very last order was marked as delivered yet I haven't received it. I got connected with the driver who barely spoke english and kept repeately screaming at me delivered, delivered. I called the store itself and was hung up on multiple times. I disputed the charge through my credit card. After leaving a bad feedback through email, the female manager called me, aknowledged the situation, apologized and promised to address it with the store staff, block the driver from future orders and issue refund on the goods that I haven't received. Fast forward 10 days I'm still waiting to get my money back, no action was taken. I will not order from them again. Shame on the manager as well.
GS
Greg S
Oct 9, 2025
1.0
Horrible, deplorable, low-class, dirty, and in dire need of renovation and new management. Customer service stinks! Ordered food for dinner online, along with a salad with grilled chicken in it, and took it home only to find out there was a salad, but no chicken at all. Called the location and asked for a manager, who advised me they would refund only the chicken portion back to our credit card, and add a free meal up to $15 or so, onto our next online order, which never happened. No refund ever posted to our bank for the chicken we never received, and under our Panera account, there is no free meal offering whatsoever. We were scammed. Should have known better. Last time we were in there for breakfast, there were bugs flying all over the place, and very sticky/nasty floors. We will never go back, not even for free. Avoid at all costs. Not the least bit recommended to anyone.
Does Panera Bread in Basking Ridge accept reservations?
No, Panera Bread in Basking Ridge does not accept reservations.
What are the opening hours for Panera Bread Basking Ridge?
Panera Bread is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread Basking Ridge offer delivery and pickup services?
Yes, Panera Bread Basking Ridge offers both delivery and Rapid Pick-Up services for your convenience.
Is Panera Bread Basking Ridge suitable for casual dining?
Yes, the attire at Panera Bread Basking Ridge is casual, making it a comfortable environment for guests.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Basking Ridge?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Panera Bread through a mobile app?
Yes, you can order through the Panera Bread app available on the Apple App Store.
What healthy food options are featured at Panera Bread?
Panera Bread offers menu items like You Pick Two, Power Menu, hand-tossed salads, freshly baked artisan breads, specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there nearby fitness and wellness centers close to Panera Bread Basking Ridge?
Yes, Club Pilates and StretchLab are nearby fitness studios where customers can enjoy Pilates and stretching sessions before or after their visit to Panera Bread.
What nearby restaurants can I visit near Panera Bread Basking Ridge?
Nearby restaurants include Origin French Thai for Asian cuisine, Chipotle Mexican Grill for Tex-Mex food, and Trattoria Bolu for Italian cuisine, providing a variety of dining options around Panera Bread.
Are there any nearby shops where I can buy groceries or specialty foods near Panera Bread?
Yes, Green's Natural Foods, Dean's Natural Food Market, and keenan bank grocery store are nearby for organic and natural food shopping around Panera Bread.