CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Basking Ridge is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported poor service, including unhelpful staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, stale items, and unsatisfactory presentation.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and floors, and inadequate bathroom maintenance.
Staff Attitude
While some staff members received praise for their friendliness, many reviews mentioned rude or disengaged employees.
Management Issues
Several customers expressed dissatisfaction with management's responsiveness to complaints and overall operational efficiency.
CC
C
1 day ago
1.0
Avoid this location if you can. Pick up orders are always 30 minutes late and ALWAYS wrong
JE
Joshua Easley
4 days ago
5.0
This is the best panera experience I have ever had!!
The general manager is the nicest manager i have ever met. She gave us the most amazing service the food was above average, and the atmosphere inside was amazing. She came around to check everything was up to our standards and even brought around a sample of their new product.
LL
Layla
Dec 24, 2025
1.0
Not only did they not give us any sides, but they also marked the walnut sandwich as tuna. My brother is allergic and had to use an epi.
MS
Maulik Shah
Dec 8, 2025
1.0
Staff at this location appears to be new and least interested in their work. There was a time when Panera meant quality food and service and customers didn’t mind paying higher prices. Now the service and quality of food seem to have gone down at least at this location. Ordered soup and veggie sandwich for to go. First they threw all food in one bag, all bread open. Asked and was told they only pack larger orders (rest they dump). When opened veggie sandwich at home, it was full of ham. Called restaurant twice to complain and get a refund and manager hung up twice. Ended up throwing entire order in trash. Poor quality food and worse customer service. Old staff was much friendlier and seem to know what they were doing.
ZZ
Ziana
Dec 7, 2025
3.0
I came in and no hello no welcome, the young lady name Jada that assistant me to place my order, she seems very upset very aggravated the whole time that I was placing my order she was huffing and puffing underneath her breathe it just didn't make me feel very welcome this atmosphere I definitely won't recommend anyone nor visit this place once again
Does Panera Bread in Basking Ridge accept reservations?
No, Panera Bread in Basking Ridge does not accept reservations.
What are the opening hours for Panera Bread Basking Ridge?
Panera Bread is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread Basking Ridge offer delivery and pickup services?
Yes, Panera Bread Basking Ridge offers both delivery and Rapid Pick-Up services for your convenience.
Is Panera Bread Basking Ridge suitable for casual dining?
Yes, the attire at Panera Bread Basking Ridge is casual, making it a comfortable environment for guests.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Basking Ridge?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Panera Bread through a mobile app?
Yes, you can order through the Panera Bread app available on the Apple App Store.
What healthy food options are featured at Panera Bread?
Panera Bread offers menu items like You Pick Two, Power Menu, hand-tossed salads, freshly baked artisan breads, specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there nearby fitness and wellness centers close to Panera Bread Basking Ridge?
Yes, Club Pilates and StretchLab are nearby fitness studios where customers can enjoy Pilates and stretching sessions before or after their visit to Panera Bread.
What nearby restaurants can I visit near Panera Bread Basking Ridge?
Nearby restaurants include Origin French Thai for Asian cuisine, Chipotle Mexican Grill for Tex-Mex food, and Trattoria Bolu for Italian cuisine, providing a variety of dining options around Panera Bread.
Are there any nearby shops where I can buy groceries or specialty foods near Panera Bread?
Yes, Green's Natural Foods, Dean's Natural Food Market, and keenan bank grocery store are nearby for organic and natural food shopping around Panera Bread.