Chipotle Mexican Grill

Reviews

• IR

  Idy Roman

  2 days ago
  4.0
  The ONLY issue I have with Chipotle is that when you order tacos (crispy), they place them in a basket and they get very soggy. Always!! They need to come up with a better solution to keep their tacos crisp! Rant over🤷‍♀️😂
• JA

  Josie Apple

  6 days ago
  1.0
  This chipotle is not good they are very messy, rude, and super slow.. often times you walk in and the employees are on line to order food sitting on the tables the table are dirty the line takes forever with only 1 person attending and the cashier just standing not helping.
• SK

  Sarita Keerthi

  Feb 19, 2026
  1.0
  Worst food served all the time . Sometimes either their chicken is tooo salty and sometimes the rice is under cooked and most of the times they run out of stuff like beans veggies and guacamole but always charge you full. Was so hungry and try to get a to go dinner and worst experience ever. This is not the first time. MANAGEMENT CAN YOU PLEASE DO SOMETHING ABOUT THIS HORRIBLE SERVICE!
• KN

  Kinza Naz

  Feb 12, 2026
  1.0
  The staff acted like customer service is bothering them. I visited this Chipotle Mexican Grill location today and unfortunately had an uncomfortable experience. I usually order a veggie bowl and avoid sauces, but this time I asked what the red sauce was made of before deciding to add it. I simply wanted to know the ingredients due to dietary concerns. The employee looked at me confused, looked at the cashier and made eye contact like I asked her a silly question and she and the cashier started laughing, which made me feel embarrassed for asking a completely normal question. At a restaurant, especially one that serves customizable food, customers should feel comfortable asking about ingredients, particularly when allergies and food sensitivities are common. Im a chill customer and wasn’t rude; I just wanted information about what I was eating. Professionalism and basic customer service go a long way. I hope management reminds staff that respectful communication matters. And especially at a food place people are gonna ask you common sense questions especially regarding what’s in the ingredients to avoid allergies and health concerns. It shouldn’t sound like an out of blue question that the workers expect not to be asked? And later think it’s okay to laugh about it and still not answer the question expected you to ignore the option and move on with the order. Worst customer service, worst chipotle location. Save yourself the trip.
• JM

  Jessica M

  Feb 11, 2026
  1.0
  The girl with the pink hair is always SO RUDE!! Every time I order here without fail she gives me a nasty attitude. Today I was 5 minutes early to pick up my order, I arrived at 8:05. There was no one behind me in line. She then opens the window asks for my name, then turns around to her coworker and in Spanish asks why I would come so early. She then opened the window again and told me to get out of the drive thru and come back because my pick up time was at 8:10. This isn’t the first interaction I’ve had with her, every time she is working she is disgusting, and I have multiple friends who have had the same complaints. One time she shoved my bag and bowl through the window, and when I checked the bowl I saw that there was no sour cream (which I paid extra for). When I asked for sour cream, she got very aggravated and began to raise her voice, saying “WE DON’T HAVE SOUR CREAM, IDK WHAT TO TELL YOU!” And I was confused bc she didn’t at any point inform me that there was no sour cream, nor offer to replace it with another topping. She also rolls her eyes, and is quick to shut the window in the customers face. Very rude. She makes this location awful to come to. I spoke to the manger in store today, and was told that a conversation would be had with the rude worker, however I don’t feel a conversation is enough at this point. Anywhere else if a server had an attitude as repulsive as hers, they would be fired.

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