Service Issues
Numerous customers reported extremely long wait times, poor order accuracy, and lack of staff presence, leading to frustrating experiences.
Food Quality
While some customers enjoyed the food, many complained about cold meals, incorrect orders, and unsanitary conditions.
Customer Service
Mixed reviews on customer service; some praised individual employees for their friendliness, while others criticized the overall lack of care and responsiveness.
Drive-Thru Experience
The drive-thru was frequently mentioned as problematic, with long waits and confusion about orders being common complaints.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty facilities and unsanitary food handling.