McDonald's

3.7
5458 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31 Arkansas Ave, Atlantic City, NJ
08401, United States

Hours

Reviews

3.7
5,458 reviews
5 stars
2,140
4 stars
1,200
3 stars
983
2 stars
407
1 star
728

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and confusion with ordering procedures, particularly with kiosks.

Staff Behavior

Feedback highlighted inconsistent staff behavior, with some customers experiencing rudeness and lack of basic customer service skills.

Food Quality

While many customers enjoyed the food, there were complaints about incorrect orders, cold food, and issues with cleanliness.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and bathrooms, impacting the overall dining experience.

Crowded Environment

The location is often described as extremely busy, leading to a hectic atmosphere and longer wait times.
  • JT
    Jeff T
    3 days ago
    1.0
    Not a fan of the place ive never been somewhere where it take 15 mins for a burger and small fry and then have security harrass u because of the 30 min time they allow u to be in the facility. For being in a factory outlet scenario it was disgraceful ill never enter there again.
  • QS
    Quasir Steele
    Nov 16, 2025
    3.0
    food is mediocre unless you ask for them to cook to order and picking up delivery orders suck as they pay no attention to that part of the counter. im just here to commend them for hiring Keith. He’s literally the glue behind keeping this mcdonalds together l. THANK YOU KEITH AND KEEP BEING YOU!!
  • SL
    sun jung lee
    Nov 16, 2025
    5.0
    The food was awesome and this one guy is super nice he will respect anybody that comes here and if u see a black person that is really nice and he complametes people you guys should tip him atleast 5 dollers
  • AS
    Astrid Starr
    Nov 4, 2025
    5.0
    Wow what an experience! The cashier was a silly goose and said you guys ran out of water. I think there was a language barrier. I only speak Croatian so my friend is writing this. She’s a polyglot and speaks 8923 languages. They only had sliced apples even tho I specifically requested the core :/ The doors are also really confusing so I’m warning you guys ahead of time to not enter through the exit door. I am coming back for the water, but that’s it. Definitely not for Meg, or Henree, or Dylan, or Connie, or Shelli, or Luci, or Beth. Live laugh love <3
  • LL
    LAKLAK
    Nov 3, 2025
    4.0
    In Atlantic City near outlet mall. Great for reasonably priced beverages as they are grossly overpriced in the outlet stores. Ordered 2 soft drinks with app and had to move to kiosk inside store because of malfunction. Had to get a number to put on our table. No problem. Then we waited 10 minutes. Never brought to our table. Then heard horrible yelling of our name and we had too go to counter to pick up our drinks. Horrible service that did not even follow their own process.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 31 Arkansas Ave, Atlantic City?

McDonald's is open from 6:00 AM to 1:00 AM from Monday to Wednesday and Sunday. On Thursday, Friday, and Saturday, it operates 24 hours.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 4:00 AM to 3:00 AM the next day.