Wendy's

3.8
1480 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
258 Plainfield Rd, West Lebanon, NH
03784, United States

Hours

Reviews

3.8
1,480 reviews
5 stars
577
4 stars
421
3 stars
248
2 stars
103
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, understaffing, and rude staff interactions, leading to customer dissatisfaction.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, poorly prepared meals, and some positive mentions of specific items like Frostys.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unkempt facilities.

Order Accuracy

Many customers experienced issues with incorrect orders and poor handling of mobile orders, contributing to frustration.
  • DW
    Dain Vossar (Galaxy Wanderer)
    1 day ago
    5.0
    A satisfying stop at Wendy’s, this visit was. Hot and crispy, the fries arrived—golden, seasoned, and strong in the ways of crunch. Impressive, the drink selection is, with plenty of options to fuel any journey. Swiftly the drive-thru moved, wasting no time. Efficient, tasty, and reliable, this outpost remains a dependable choice when hunger strikes.
  • CG
    Cassandra Gilmore
    Dec 31, 2025
    1.0
    Went in to give note to manager one other employee standing next to the assistant manager and said something to her about us standing there the employee walks away and says boo hoo we left and went through the drive through to give them a note. Not impressed with the type of service
  • CR
    Cooper Redmond
    Dec 22, 2025
    2.0
    Quite slow, and for some reason no human is there to take an order, you are forced to use the kiosk, which there are only two of and only one works. Food wise my fries were cold, burger was extremely flat and put together poorly, but my nuggets were surprisingly good.
  • DC
    Donna Clemow
    Nov 27, 2025
    5.0
    Love them.
  • SS
    S S
    Nov 14, 2025
    5.0
    Chelsea is great! Such amazing service

Frequently Asked Questions About Wendy's

Is W. Lebanon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at Wendy's in West Lebanon?

The drive-thru at Wendy's in West Lebanon is open daily from 6:30 AM to 10:00 PM.