Wendy's

3.8
1474 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
258 Plainfield Rd, West Lebanon, NH
03784, United States

Hours

Reviews

3.8
1,474 reviews
5 stars
575
4 stars
419
3 stars
247
2 stars
103
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

Several customers noted that food was often served cold or not fresh, with some experiencing food safety concerns.

Staffing Issues

A common theme was the restaurant being understaffed, resulting in slow service and long wait times.

Cleanliness

While some customers found the location clean, others reported issues with cleanliness, particularly in the dining area.
  • MT
    M. T.
    6 days ago
    2.0
    Arrived 5 minutes before the lunch change over today , an elderly woman working the line behind the counter was disrespectful to me , and I had to educate her on the spot . The young man Ethan behind the counter ( the reason I give it any stars at all) was very nice , calm / respectful and I found out was 17 yrs old. Very impressed with him , mature for his age . The food....well it's ok , not always fresh and hot ...but better than Burger King and McDonald's for sure , and less expensive. When the Manager came over in defense of the older woman , she quickly backed down to avoid getting educated too ,...seemed like a free for all for a bit there....I have enjoyed eating at Wendy's many times in other locations for years .The food is often perfect ,for what it needs to be...FAST . This particular one doesn't rate very high in comparison , in my opinion..
  • SS
    S S
    Nov 14, 2025
    5.0
    Chelsea is great! Such amazing service
  • TD
    Tami Duff
    Nov 9, 2025
    1.0
    Food was disgusting, inedible. Nothing as described, no vegetables. Email for photos
  • BB
    Bee Bee
    Oct 29, 2025
    5.0
    Loads of dining seats Fresh food Love the lemonades & the biggie bags super worth it!
  • CB
    Cody Blake
    Sep 25, 2025
    1.0
    Just got served raw Chicken sandwich, asked for the Manager and Chelsea denied me any information. Will be getting ahold of the health department tomorrow. I've got sick three times in there parking lot. I then barely only comped my sandwich after spending almost 30 dollars.. Everything about this place has gone down hill.. The food the service the atmosphere is not of good food and a family environment. Will never eat here again after this experience and hope others listen to this place, cuz she yelled out to them make sure they are all checked as I was getting my 12 dollars back he said yup they are good while me and my gf ate raw chicken!

Frequently Asked Questions About Wendy's

Is W. Lebanon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.