Shaw's

4.0
1023 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopShaw's
Looking for a grocery store near you? Visit your local Shaw's located at 10 Benning Dr, West Lebanon, NH. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (603) 298-0388. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
10 Benning Dr, West Lebanon, NH
03784, United States

Hours

Reviews

4.0
1,023 reviews
5 stars
408
4 stars
325
3 stars
181
2 stars
51
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including unhelpful staff and long wait times at checkout.

Pricing Issues

Numerous reviews highlighted that prices are perceived as high, with some customers feeling that the store is overpriced.

Store Cleanliness

The store is generally noted for being clean and well-maintained, although some customers reported issues with specific areas like restrooms.

Product Availability

Customers frequently mentioned issues with stock levels, particularly with popular items and digital coupon products.

Positive Staff Interactions

Despite some negative experiences, several reviews praised individual staff members for their helpfulness and service.
  • GS
    Genevieve Sobel
    3 days ago
    1.0
    The cashier working check out was horrible- she berated a woman for grabbing a bag of onions without a UPC code and insisted that she couldn’t manually enter “yellow onion” on her register to check her out without a code- she could. Instead she made the whole line wait while she initially told the woman that she would need to go back to get another bag of onions and then eventually sent a bagger to do it. But, the woman trying to buy the onions took the last bag. Eventually someone showed the cashier where “yellow onion” was on her screen- where she was the whole time, but too busy being irritated by doing the job she was hired to do to look. My 75 year old mother eventually got to the front of the line to purchase a couple of items and some hard cider. The cashier was rude and insulting about the purchase of alcohol and told my mother that she “better have an ID” if she was going to by the cider and “don’t forget your beer” in a snotty tone while my mother was putting her items back into her cart. Some people really shouldn’t work in customer service positions and this cashier is one of them
  • MC
    Mk Ck
    Dec 31, 2025
    2.0
    Online ordering is not the best here, too many substitutions. Also they ignore a customer when they call and try to ask about an issue. You can’t fix an order if it closes out also they say they will go find another product to replace the out of stock one and never do. I hope more effort gets put into these services.
  • RG
    Robert Garside
    Dec 6, 2025
    5.0
    First time I've been in Shaws since they remodeled quite some time ago. The remodel looked awesome!! Great prices!!! I'll be back !!!
  • HB
    Holly Bartolotta
    Dec 4, 2025
    1.0
    I used to love shopping here, but now I don't. There's a manager, hispanic or whatever, she continually yells at workers, she's even yelled at an older lady, customer!!!! It has happened on quite a few occasions......get rid of her or you'll lose ALL of your customers!!
  • JJ
    Joyce
    Nov 26, 2025
    1.0
    The food was spoiled. I was in the bathroom 30 minutes after eating. $80 in the trash. Just wanted a meal for Thanksgiving. (Working so far from home)

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!