Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,915 reviews
5 stars
555
4 stars
425
3 stars
415
2 stars
172
1 star
348
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and dine-in, with some waiting over 30 minutes for their orders.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables, overflowing trash cans, and unclean bathrooms.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting poor customer service and lack of acknowledgment.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, many reported cold or poorly prepared items, leading to dissatisfaction.
- SSSean Smirnov3 days ago3.0The cards do not work at the self serving kiosk but it does not say it until the error. Then it says take the receipt to the cashier but no receipt come up. Apparently, they are aware of it too. Both soda machines are out as well.
- JJJohn Henderson Jr5 days ago4.0It's mcdonald's,food is good, service has gone down hill, drive though takes forever and they alway screw up our order, kids love there happy meals which is why we continue to go there. Always one specific employee we look forward to seeing there,she always takes care of us
- GCGreta ChengDec 31, 20255.0Service was quick and front desk staff were very friendly. I had the best hash brown compared to other McDonald’s locations.
- CGCassandra GilmoreDec 30, 20251.0The lobby tables and floors were dirty and some of the food was cold. The workers don't have good customer service no please or thank you.
- NMNick ManaganDec 18, 20251.0I just sat in line for the drive-through behind three cars for about 10 minutes, starting at 2 pm. They had me park in a waiting spot. I waited an additional 20 minutes. I ended up having to leave without my food. I asked for a refund they were unable to help me. They also couldn’t give me an estimate on how long it would take to get my food. They said they were understaffed. I will never go here again.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in West Lebanon, NH?
McDonald's in West Lebanon, NH is open daily from 5:00 AM to 1:00 AM.
When is the delivery service available at this McDonald's?
Delivery service is available daily from 5:00 AM to 12:30 AM.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.
What pickup options does this McDonald's provide?
This location offers curbside pickup as a convenient pickup option.
Which payment methods are accepted at McDonald's in West Lebanon?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online for delivery or pickup in West Lebanon?
You can order online via their website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What menu items are available at this McDonald's?
The full menu includes a variety of burgers, sandwiches, breakfast items, coffee, ice cream, and more. You can view it online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any pharmacies near McDonald's in West Lebanon?
Yes, CVS Pharmacy is nearby if you need to pick up prescriptions or other health-related items before or after your meal.
Which banks are located near this McDonald's?
Citizens Bank and Citizens credit union are in the vicinity, useful for banking errands during your visit.
Can I visit other fast food options near McDonald's in West Lebanon?
Yes, Burger King and Jersey Mike's Subs are nearby, offering alternative dining choices.