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McDonald's

3.3
(1928 reviews)

Business Details

(603) 298-9845
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
249 Plainfield Rd (Rte 12A), West Lebanon, NH
03784, United States

Hours

Reviews

3.3
1,928 reviews
5 stars
559
4 stars
426
3 stars
418
2 stars
173
1 star
352

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty tables, overflowing trash cans, and unsanitary conditions in the bathrooms.

Order Accuracy

Numerous customers experienced problems with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a lack of customer service skills among staff, with reports of rudeness and negligence in handling orders.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, including overcooked burgers and stale fries.
  • JB
    Joey Budafucuo
    5 days ago
    1.0
    Wife asked to the 2 cheese burger meal extra pickles no onions I came that way one was plain didn't even have cheese. We order everything fresh to order, 10 minutes later when they finally replaced her burger and she could come back to sit down her fries were cold, which completely just ruined her entire visit. I will starve before I ever stop at this location again. Also the manager or assistant manager was just walking around the kitchen joking with his staff and doing nothing that could be called work in the middle of lunch rush
  • SB
    Sam Missoum Benz
    6 days ago
    5.0
    Fast and nice ppl
  • YB
    Yolo Bro
    Feb 25, 2026
    1.0
    Refills at the counter only is a bad joke.
  • RZ
    Reginald Zamis
    Feb 6, 2026
    1.0
    Worst fast food ever Wait 29 min for a meal
  • TA
    Taylor Austin
    Jan 25, 2026
    5.0
    Typical mcdonalds. Soulless and serviceable. We went in, it was clean. The bathrooms were clean. We used the kiosk, had no interaction with another living being and the food was fine.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in West Lebanon, NH?

McDonald's in West Lebanon, NH is open daily from 5:00 AM to 1:00 AM.

When is the delivery service available at this McDonald's?

Delivery service is available daily from 5:00 AM to 12:30 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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