Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 250 Plainfield Rd in West Lebanon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality; while many praised the burgers and fries, others reported issues with burnt or dry food.
Service
Customer service experiences varied; some found staff helpful and friendly, while others reported rudeness and poor management.
Cleanliness
Concerns about cleanliness were noted, with several customers mentioning dirty tables and unsanitary conditions.
Pricing
Many customers felt the prices were high for the quality and portion sizes, leading to mixed feelings about value.
AA
Alice
5 days ago
5.0
Yummy. Fast service.
BB
Buffi
Feb 6, 2026
1.0
My husband and I stopped at 5 guys in lebanon nh on Wednesday the girl making our food was sick you could tell she was sneezing other lady Finnish burger she went over to the fries her eyes were awful she was sick I told my husband we were up all night vomiting and diarrhea but needless to say people should not work around food sick
DM
Dan Moening
Feb 5, 2026
5.0
The burgers & beer are huge and delicious. You have to get extra napkins because you're so juicy.
ML
Michael Luethi
Jan 10, 2026
2.0
My son and I went for a burger on Saturday night at Five Guys. The restaurant was packed — every table was occupied and most people were waiting. Normally, a good burger is worth the wait.
Unfortunately, this time it wasn’t. When we finally got our burgers and fries, the food was more than disappointing. The burgers were burnt and completely dry, with no juice at all. My son, who normally loves burgers, took only two bites and then stopped eating. His hot dog was okay, but nothing special.
The fries were dry, rock-hard, and simply not tasty. On top of that, we paid about $50 in total. I’m happy to pay more for good food, but this was very low quality for the price.
I do want to mention that the cashier was helpful and immediately got my lemon juice bottle from the back. However, despite that small positive, the overall experience was a disaster. Unfortunately, we won’t be coming back.
EB
Erich Baacke
Jan 1, 2026
3.0
Food was a bit greasier then usual and seems to be a common trend
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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