Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 250 Plainfield Rd in West Lebanon is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.4
1,240 reviews
5 stars
781
4 stars
297
3 stars
92
2 stars
25
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being delicious and well-prepared.
Service Experience
While many reviews highlighted friendly and attentive service, there were also complaints about rude staff and slow service during busy times.
Cleanliness Issues
Several customers reported cleanliness problems in the dining area, including dirty tables and floors.
Pricing Concerns
Many customers felt that the prices were high for the portion sizes and overall experience.
- MLMichael Luethi2 days ago2.0My son and I went for a burger on Saturday night at Five Guys. The restaurant was packed — every table was occupied and most people were waiting. Normally, a good burger is worth the wait. Unfortunately, this time it wasn’t. When we finally got our burgers and fries, the food was more than disappointing. The burgers were burnt and completely dry, with no juice at all. My son, who normally loves burgers, took only two bites and then stopped eating. His hot dog was okay, but nothing special. The fries were dry, rock-hard, and simply not tasty. On top of that, we paid about $50 in total. I’m happy to pay more for good food, but this was very low quality for the price. I do want to mention that the cashier was helpful and immediately got my lemon juice bottle from the back. However, despite that small positive, the overall experience was a disaster. Unfortunately, we won’t be coming back.
- EBErich BaackeJan 1, 20263.0Food was a bit greasier then usual and seems to be a common trend
- KDKobi DezotelleDec 20, 20255.0The food was excellent and tasted amazing, the customer service was great, and the natural feeling of a restaurant lies in here. Would definitely come here again.
- BSBrian SpragueDec 15, 20255.0These guys and girls know how to make a burger! Fast friendly service oh let's not forget the awesome french fries ! I have been here many times and will go back many more !
- DMDawn MonsellDec 9, 20254.0Five guys burgers never disappoint. They're juicy and made to order, so the wait can be a bit long. The French fries are better than the used to be. They aren't as greasy as they were in previous visits. They also give a generous portion of fries. Can't wait to go back.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in West Lebanon accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 250 Plainfield Rd, West Lebanon?
Five Guys in West Lebanon is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in West Lebanon offer delivery and takeout?
Yes, they offer takeout, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at Five Guys West Lebanon?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I customize my burger or milkshake at Five Guys West Lebanon?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
Does the West Lebanon Five Guys have wheelchair accessibility?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Are there gluten-free options available at Five Guys?
Yes, sandwiches like burgers, hot dogs, and veggie sandwiches can be ordered without buns using wraps or bowls, but cross-contamination risk exists.
What nearby shopping options are available near Five Guys West Lebanon?
Nearby shopping includes J.Crew Factory, GAP Outlet, Old Navy, Kohl's, and Upper Valley Plaza shopping center.
Are there entertainment or specialty stores near Five Guys at 250 Plainfield Rd?
Yes, Upper Valley Shopping Center - GameStop offers video games and entertainment, and Barnes & Noble provides bookstore options nearby.
Are there any medical or financial services near the Five Guys location in West Lebanon?
Yes, CVS Pharmacy, Minute Clinic, UPS Access Point, and LibertyX Bitcoin ATM are located nearby, offering medical, courier, and financial services.