Dunkin'

3.7
479 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Lebanon, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
191 S Main St, West Lebanon, NH
03784, United States

Hours

Reviews

3.7
479 reviews
5 stars
210
4 stars
100
3 stars
64
2 stars
24
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with long wait times and incorrect orders being common complaints.

Product Quality

Several reviews mentioned issues with food quality, including burnt coffee, stale donuts, and incorrect orders.

Cleanliness

Some customers noted that the store was clean and upgraded, while others reported dirty conditions and sticky tables.

Staff Performance

While some staff were praised for their politeness and efficiency, others were criticized for being rude and unhelpful.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
  • RR
    Reanna Lee (Re)
    Nov 4, 2025
    5.0
    whole team was super friendly! even though there was a drive thru line, my 2 extra large coffees came out super fast at the counter and were made correct 🥰 very pleased with this location!
  • SM
    shannon Massey
    Oct 26, 2025
    1.0
    My husband and I stopped here and I wanted a pumpkin flavor hot coffee which I was so thinking forward to! It was disgusting burnt tasting just gross! We waited forever for our stuff and It showed on there computer screen our oder was ready, I went up to get it and I had gotten my coffee and I just asked about the rest of my order and this one coworker a guy remark well ITS NOT DONE YET! In a rude way, and I said oh ok it just had said it was ready then he said well it's not always right ya know! Horrible attitude! Wish I got his name. We will never be back to this location ever!!!
  • VM
    V Merchant
    Oct 18, 2025
    1.0
    Main St West Leb NH. Took nearly 25 minutes to go through the drive thru to pick up a mobile order! BIG MISTAKE to think it could be a quick pick up! At one point no cars moved for 7 minutes! But a worker had time to stand out back and smoke! This location is the WORST!
  • RJ
    RJ J
    Oct 17, 2025
    1.0
    Dunkin has the worst donuts around. Unfortunately they have convinced ppl their donuts are good. There is no competition around here for them, if a real donut shop opened DD would be in trouble
  • BB
    Bubba
    Oct 11, 2025
    1.0
    Absolutely horrible customer service. I have been waiting in the drive through line for over 20 mins for a Mobile order. Even if the line is backed up inside and out they continue to accept orders from customers which then slows down their business even more. They then become short and crabby with customers because they are trying to keep up with the orders they created. Instead tell the customers politely that they will have to wait a few mins so you can catch up. It didn’t used to be this bad when the store manager chet was there.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Lebanon, NH?

Dunkin' in West Lebanon, NH is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.