Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 120 Laconia Road in Tilton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor handling of issues.
Food Quality
Many customers enjoyed the burgers and fries, noting them as delicious, though some found them overpriced and not as good as expected.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms, contrasting with some positive mentions of cleanliness.
Pricing
Customers frequently commented on the high prices, with some feeling the food did not justify the cost.
Order Accuracy
There were multiple complaints about order accuracy and the efficiency of the online ordering system, leading to long wait times and confusion.
KM
Katie Marie
Nov 2, 2025
3.0
Normally, i'm pleased with their food.So I couldn't give it a one star, but I came across THREE small pieces of bone while eating one burger.When I went to let the guy (cashier)know just thinking maybe they got a bad batch or something so he could tell his superior, well, that is when one of the cooks walked up and started arguing with me, like actually arguing with me "it was probably a sesame seed". First off, I didn't get a bun.Second off sesame seeds are not rock hard or shaped like this little piece of bone I was showing them. I wasn't trying to get a refund or a discount or anything like that I was just trying to let them know they had bones in it. I was really quite shocked to be met with the attitude. I mean, the guy was so angry he stormed out of the food prep area when I said "we'll have to agree to disagree".
I get that It is similar in size to a sesame seed. But it's rock hard, it's definitely cooked bone. Below is a picture of just the bone and the bone next to a sesame seed. Only got 2 of the bone peices, the other I didnt find.
KK
Kimberly
Oct 24, 2025
1.0
I arrived to pick up my order and was told that they did not have an order for me, and asked if I had an order confirmation. I showed them the order confirmation, with the order number. They proceeded to shrug and say it didn't go through because they didn't have a ticket on their end. I then pulled up my bank account and showed them the payment for the order. To which they continued to tell me that despite my order confirmation AND payment - that it didn't go through because they had no ticket for me on their end. They offered no solution - not even a suggestion to place a new order (to which I wouldn't anyway because they already had the money for the previous order). I then asked for his name (no name tag) and phone number of the franchise owner - to which he told me he did not have any phone number, and I would have to go "look it up" myself. This gentleman claimed to be the store manager. He had zero customer service skills.
When I got to my car, I called the corporate office and not only could they see my order AND my payment - they were incredibly helpful in ensuring I get my money back. Corporate gets 5 stars... but this location will never see my business again.
NG
Nicole Starr Bauman, CNI Global
Oct 12, 2025
5.0
I love this Five Guys because of the friendly service ethics taught right from day 1. Patty, new herself, was teaching another young man. Still remembered me on the Cajun spice so I could taste it later. Was so grateful. Thank you!
KM
Karyne Maines
Sep 23, 2025
2.0
The people working there were great but the food is overpriced for whay it is. The fries are soggy and not the greatest and the burgers are really not that great. If you want a good burger I would head over to Red Robins.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Tilton accept reservations?
No, Five Guys at 120 Laconia Road in Tilton does not accept reservations.
What are the operating hours for Five Guys Tilton?
Five Guys Tilton is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Tilton offer delivery and pickup options?
Yes, Five Guys Tilton offers in-store pickup and delivery services from 11:00 AM to 9:30 PM every day.
How can I order Five Guys Tilton menu items online?
You can order Five Guys Tilton menu items online through their official order website or via the Five Guys app available on Apple App Store and Google Play.
What types of payment does Five Guys Tilton accept?
Five Guys Tilton accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys Tilton?
Yes, most sandwiches can be ordered without a bun using a wrap or bowl, but buns and some condiments contain gluten. Please check their allergen information for details.
Is there outdoor seating available at Five Guys Tilton?
Yes, this location has outdoor seating available for customers.
Can families with children dine at Five Guys Tilton?
Yes, Five Guys Tilton welcomes children and has a children's menu as well as high chairs available.
What nearby places can I visit before or after dining at Five Guys Tilton?
You can visit nearby places such as Starbucks for coffee, Tanger Outlets for shopping, or Uno Pizzeria & Grill for additional dining options around Five Guys Tilton.
How can I use nearby Starbucks and Tanger Outlets to enhance my visit to Five Guys Tilton?
You might stop at Starbucks first for a coffee or smoothie before grabbing a burger at Five Guys, then explore shopping at Tanger Outlets after your meal, all conveniently close to each other.