Wendy's

3.7
1035 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
316 N Broadway, Salem, NH
03079, United States

Hours

Reviews

3.7
1,035 reviews
5 stars
406
4 stars
262
3 stars
168
2 stars
78
1 star
121

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and dining areas.

Service Quality

Customers frequently reported slow service, unprofessional behavior, and communication issues due to language barriers.

Food Quality

While some customers enjoyed the food, many complained about incorrect orders, cold or stale items, and overall dissatisfaction with the meal quality.

Pricing

Several reviews mentioned that the prices are high for fast food, with some feeling that the value does not match the quality.
  • AF
    Amanda Ferris
    Jan 1, 2026
    1.0
    The employees need to be trained on timing, this Wendy's is so slow.
  • JB
    Joshua Bowen
    Dec 23, 2025
    1.0
    I could see from the drive thru it was dirty and they haven't wiped down several surfaces ie: drink dispensars counter tops. They gave me the wrong bread type and took too long for two sandwiches. I would not eat here.
  • RC
    Roberta Cook
    Dec 18, 2025
    3.0
    Food is good. However I feel the price is too high, for fast food! I wouldn't go back!
  • GC
    Gary Colonna
    Dec 4, 2025
    1.0
    Very few employees know English and it’s very hard to understand them if they try speaking English. A little bit unprofessional, especially speaking Spanish two other employees right in front of you not knowing what they’re saying about you or your food. I highly recommend they are given specific training on American culture and customs. When I was trying to tell them, I had a mobile order multiple times they asked me what my name was because they couldn’t understand my speech. I would like to say that in no way do I have a problem with them working? I just wish they could adapt or try to adapt a little bit harder to the people within the surrounding community in which they live in. Otherwise, I’m sure they work very hard and probably are trying. I just believe perhaps it is a failure of management or a failure of the Wendy’s corporation and they definitely need to train better in how to speak to Customers. Or perhaps it might be a hiring problem and they are not necessarily targeting people with the best English skills. I have also noticed a sort of attitude of the employees in that they aren’t the type to be very friendly. I understand this is fast food work and I’m not looking for anything other than have a wonderful day or something to that effect. Anyway, I hope you all get better and stay better. I don’t want to dissuade anyone from going to this Wendy’s as I’m sure the food is not bad. I’m just saying that you might have a problem with communication.
  • KC
    kiba Cecil
    Nov 26, 2025
    1.0
    Waited 7 min no one said a thing no hello we will be right with you nothing just left us in the drive through while the cars behind us are honking there horn and still no one could take our order worst experience I've ever had at a "Fast" food restaurant

Frequently Asked Questions About Wendy's

Is Salem Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Salem Wendy's location currently open?

Yes, Salem Wendy's is open and committed to serving quality food every day.