Wendy's

3.7
1026 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
316 N Broadway, Salem, NH
03079, United States

Hours

Reviews

3.7
1,026 reviews
5 stars
403
4 stars
261
3 stars
166
2 stars
79
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and bathrooms.

Staff Communication

Language barriers and lack of English proficiency among staff were noted as significant issues affecting service.

Drive-Thru Efficiency

Drive-thru service was often criticized for being slow, with long wait times reported.
  • DL
    David Lamontagne
    Nov 5, 2025
    5.0
    Great...
  • MJ
    Mitchell Janusz
    Nov 4, 2025
    5.0
    Least expensive fast food chain
  • HR
    Helpful Reviews
    Nov 3, 2025
    1.0
    There is mold on the wall in mens bathroom and profanity on the wall in bathroom all so some employees are good. Chicken was undercooked
  • AB
    An Bl
    Oct 18, 2025
    3.0
    Went through The drive through , the cashier did not speak english. Was given wrong sauces. Chicken twnders were good. Fries were good. But the burgers were awful. Hard buns, dry burgers, old and congealed cheese.
  • BS
    Bill Stewart
    Sep 24, 2025
    1.0
    If I was a Health Inspector during this visit I would have shut this Wendy's down on the spot. I ordered the $6 Biggie Bag with an Upgrade to Large Fries. Upon taking my order the employee loaded my Fries into the bag. After a few minutes I was told they were waiting on my Chicken nuggets and my Hamburger. Next on visit was that an employee was cleaning the Overhead Range Hood with No Latex Gloves on, spraying Solvent on said Range Hood, directly overtop French Fryers, standing on 2-step Step stool, wiping down said Range Hood with paper towels. Meantime, the Manager was running the Fryers and literally reaching around the subordinate employee on the Step Stool to fill orders of French Fries. So I got his attention as he was finishing my order and asked to replace the Fries in my to go bag because they had probably gone cold. He pulled them out of the bag and dumped them in garbage can. He proceeded to fill my order of Fries again and then turned and tossed the Fries to Counter Employee and the Fries went in Garbage. Made me another batch and finally made it into my bag. The employee kept cleaning the Overhead Rang Hood all the while I was waiting on my food. I kept envisioning the employee falling forward into the boiling oil of the French Fryers. All of this occurred during operating hour of the Wendy's. The Drive-thru was extremely busy. Needless to say after such a disastrous visit to this Wendy's restaurant I returned to my Hotel room and tossed the entire box of French Fries!!! I hope somebody in Wendy's Corporate Office gets a chance to read this!

Frequently Asked Questions About Wendy's

Is Salem Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.