Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 291 South Broadway in Salem is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.4
451 reviews
5 stars
295
4 stars
92
3 stars
25
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, affecting their dining experience.
Food Quality
While many praised the burgers and hot dogs, there were complaints about the fries being inconsistent, cold, or poorly prepared.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, unprofessional behavior from staff, and issues with order accuracy.
Pricing Concerns
Customers noted that while the food is good, the prices are considered high, leading some to question the value for money.
Positive Experiences
Despite the negatives, many customers enjoyed the food and service, with some mentioning friendly staff and quick service during less busy times.
- AWAilynda WelchJan 2, 20261.0The burgers were good, fries were not so good compared to others. One of the employees (I assume his is a manager - the guy with long hairs ) was not friendly at all. Did not impress with how he interacted with customers.
- KSK ScottDec 29, 20252.0Kind of dirty. I’ve been in two Five Guys in Mass/NH this week (Newton and here) and in both locations most tables had bits of food on them and there was food on the floor. There are so many people behind a five guys counter I don’t understand why they can’t keep it clean to a basic standard. On the bright side I LOVE the hot dogs.
- SDS dCDec 11, 20251.0The manager Jordan likes to raise his voice at women and doesn’t let them speak.
- CMCass MeraNov 15, 20252.0We went at 9pm on Saturday 11/15. They were too busy to pay attention and when they took our order we ordered burger and fries. They were out of Fries at 9 pm on a Saturday and they had been out for hours with 10 bags of potatoes in the dining area, they store them there. They were still laughing and joking with their friends in the dining room. They were childish and not professional, we won’t be back and nor will our friends and family. So disappointing.
- EFEdgar FloresOct 1, 20255.0Great tasting food and customer service always top notch
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 291 South Broadway in Salem accept reservations?
No, Five Guys at 291 South Broadway in Salem does not accept reservations.
What are the operating hours for Five Guys in Salem?
Five Guys in Salem is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys Salem offers delivery and in-store pickup services.
How many ways can I customize my burger and milkshake at Five Guys Salem?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations at Five Guys Salem.
Does Five Guys in Salem offer gluten-free options?
Yes, buns, hot dogs (Canada only), some sauces contain gluten, but burgers and sandwiches can be ordered without buns using wraps or bowls. However, cross-contamination risk exists.
Can I order Five Guys menu items through a mobile app?
Yes, you can download the Five Guys app from the Apple App Store or Google Play to view the menu and place orders.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is not a veggie patty; it's a mix of peppers, onions, and mushrooms with optional cheese and condiments.
What nearby places can I visit before or after dining at Five Guys Salem?
You can visit nearby places like Precious Nail Spa for a relaxing session, The Vitamin Shoppe for health supplements, or art enthusiasts can check out Art Connection art gallery nearby.
Are there shopping options near Five Guys in Salem?
Yes, nearby shopping includes Zezo's Dollar discount store, Mattress Firm furniture store, Michaels craft shop, and Best Buy electronics store for a wide variety of needs.
What dining alternatives or related services are close to Five Guys Salem?
Nearby dining options include Tokyo Japanese Steakhouse and Chili's Grill & Bar. For food delivery services, you may consider It's Just Wings.