Dunkin'

3.7
423 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15 S Broadway, Salem, NH
03079, United States

Hours

Reviews

3.7
423 reviews
5 stars
181
4 stars
92
3 stars
56
2 stars
25
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff, particularly during busy hours.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and preparation errors.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty floors and overflowing trash cans.

Staff Competence

Feedback indicated a mix of competent and inexperienced staff, with some customers praising friendly service while others reported poor attitudes.

Location Convenience

The location is appreciated for its accessibility, but issues with closing times and drive-thru prioritization were criticized.
  • CT
    Casey Thellen
    Nov 19, 2025
    1.0
    Less than ideal. The staff member barely spoke to me, didn’t acknowledge me when I spoke or offer a receipt. The real issue was my “coffee” was a cup of hot water with cream. It was not coffee and ended up being thrown out because it wasn’t drinkable. It was a waste of time, money and creamer. It didn’t even smell faintly of coffee. I understand malfunctions but since it was dead and I was the only customer at that time, I’d expect someone to notice they’re serving hot water with cream. Lame visit.
  • RT
    Reyna TheKing
    Oct 27, 2025
    2.0
    Severely understaffed. Cannot keep up with orders and will prioritize drive thru no matter no long you have been waiting. Waited for 30 minutes for 2 coffees because the two kids in the back couldn't keep up with all the orders by themselves. Was the only person inside and if I hadn't asked would have sat even longer. Ridiculous, another customer waited 10 minutes to have their order taken. Pay people or shut down
  • RW
    Rae West
    Nov 8, 2013
    2.0
    Super slow! One of the slowest service I've been through.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Salem, NH?

Dunkin' in Salem, NH is open daily from 4:30 AM to 7:00 PM, except on Saturdays when it closes at 5:30 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.