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Dunkin'

3.6
(412 reviews)

Business Details

15 S Broadway, Salem, NH
03079, United States
(603) 698-4945
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15 S Broadway, Salem, NH
03079, United States

Hours

Reviews

3.6
412 reviews
5 stars
173
4 stars
87
3 stars
55
2 stars
26
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Several customers noted cleanliness issues, including dirty floors and unsanitary conditions in the store and bathrooms.

Staff Competence

While some reviews praised friendly and competent staff, many others criticized the lack of training and poor customer service.

Product Quality

The quality of food and coffee was inconsistent, with some customers enjoying their orders while others reported subpar experiences.
  • CS
    CASSANDRA SCANLON
    Jan 30, 2026
    2.0
    Turnover is crazy at this location, different staff everyday. Ordered a large ice coffee almond milk and sugar and they did extra mocha and extra sugar it was disgusting I threw it away immediately Waste of 10 bucks
  • SS
    Steve
    Jan 24, 2026
    1.0
    Missing items in my online order
  • BJ
    Brad J
    Jan 17, 2026
    1.0
    If prefer zero stars. Absolutely slowest and poorly run dunkins I've ever been to.
  • CT
    Casey Thellen
    Nov 19, 2025
    1.0
    Less than ideal. The staff member barely spoke to me, didn’t acknowledge me when I spoke or offer a receipt. The real issue was my “coffee” was a cup of hot water with cream. It was not coffee and ended up being thrown out because it wasn’t drinkable. It was a waste of time, money and creamer. It didn’t even smell faintly of coffee. I understand malfunctions but since it was dead and I was the only customer at that time, I’d expect someone to notice they’re serving hot water with cream. Lame visit.
  • RT
    Reyna TheKing
    Oct 27, 2025
    2.0
    Severely understaffed. Cannot keep up with orders and will prioritize drive thru no matter no long you have been waiting. Waited for 30 minutes for 2 coffees because the two kids in the back couldn't keep up with all the orders by themselves. Was the only person inside and if I hadn't asked would have sat even longer. Ridiculous, another customer waited 10 minutes to have their order taken. Pay people or shut down

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Salem, NH?

Dunkin' in Salem, NH is open daily from 4:30 AM to 7:00 PM, except on Saturdays when it closes at 5:30 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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