Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Salem, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
422 reviews
5 stars
179
4 stars
92
3 stars
57
2 stars
25
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Competence
Feedback indicated a mix of competent and incompetent staff, with some customers experiencing rude behavior and poor service.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions in the bathroom.
Order Accuracy
Many customers complained about incorrect orders and a lack of attention to detail, leading to dissatisfaction.
Customer Experience
Overall, customer experiences varied widely, with some praising friendly staff and good coffee, while others expressed frustration with service quality.
- CTCasey Thellen5 days ago1.0Less than ideal. The staff member barely spoke to me, didn’t acknowledge me when I spoke or offer a receipt. The real issue was my “coffee” was a cup of hot water with cream. It was not coffee and ended up being thrown out because it wasn’t drinkable. It was a waste of time, money and creamer. It didn’t even smell faintly of coffee. I understand malfunctions but since it was dead and I was the only customer at that time, I’d expect someone to notice they’re serving hot water with cream. Lame visit.
- RTReyna TheKingOct 27, 20252.0Severely understaffed. Cannot keep up with orders and will prioritize drive thru no matter no long you have been waiting. Waited for 30 minutes for 2 coffees because the two kids in the back couldn't keep up with all the orders by themselves. Was the only person inside and if I hadn't asked would have sat even longer. Ridiculous, another customer waited 10 minutes to have their order taken. Pay people or shut down
- KKKristen KennedyJul 4, 20255.0Clean store, competent staff, quickly had my order ready even though it was crowded there. Friendly staff
- JFJordan FlinnDec 17, 20201.0No employees who were serving the drive thru window were wearing masks, those who did have them had them hanging down around their chin. Very unsafe!
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Salem, NH?
Dunkin' in Salem, NH is open daily from 4:30 AM to 7:00 PM, except on Saturdays when it closes at 5:30 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
How can I order ahead from Dunkin' Salem, NH?
You can order ahead using the Dunkin' mobile app or through their online ordering link to enjoy a fast grab-and-go experience.
What special holiday beverages are currently available at this Dunkin'?
During the holiday season, Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' in Salem serve?
This Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at the Dunkin' on 15 S Broadway, Salem?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
What amenities does this Dunkin' provide regarding payment and Wi-Fi?
This Dunkin' location accepts both debit and credit cards and offers free Wi-Fi for customers.
Are there nearby businesses where I can shop or relax after visiting Dunkin'?
Yes, nearby places include Hannoush Jewelers for shopping, Lady Vixen Nails & Spa for relaxation, and Ski Haus for outdoor gear.
Where can I find alternative dining options near Dunkin' Salem?
Nearby restaurants like Rae's Coal Fired Pizza and Steve's Street Meat food truck offer alternative dining choices close to Dunkin'.
What nearby services can assist customers handling real estate and banking around Dunkin'?
Nearby services include multiple real estate agents such as Century 21 McLennan & Company and mortgage brokers like The Khoury Team, alongside banks like Enterprise Bank and Salem Co-operative Bank.