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Dunkin'

3.7
(347 reviews)

Business Details

227 N Broadway, Salem, NH
03079, United States
(603) 912-5027
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
227 N Broadway, Salem, NH
03079, United States

Hours

Reviews

3.7
347 reviews
5 stars
168
4 stars
60
3 stars
41
2 stars
18
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes for simple orders, both in-store and drive-thru.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect drinks.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Management Issues

Reviews indicated poor management practices, including understaffing and lack of effective oversight, leading to chaotic service.

Product Quality

While some customers praised the food and drinks, there were complaints about stale items and incorrect preparation.
  • RD
    Rew the day
    Feb 3, 2026
    1.0
    It’s a daily routine now that I check my food before I pull away because it’s burnt every time. Not just sometimes not just once in a while every single time I’ve gone there it’s been burnt. Luckily the staff is nice and always replaces it for me, But it adds a couple minutes to my trip every time.
  • GT
    Giovanni Torres
    Jan 30, 2026
    1.0
    not a good experience here at all. there’s a girl there with an eyebrow piercing and black hair who just looked a complete mess! her pants were all the way down and i saw her blowing smoke in the back. she also took 10 minutes to get me my coffee when there was only 2 people inside and no line at all. i will not be going here anymore and will find a different dunkin
  • MM
    michael Mike
    Dec 9, 2025
    1.0
    This place is the absolute slowest Dunkin’ Donuts in New Hampshire. when you are second in line, it takes literally 30 minutes
  • BP
    Bruce Pellard
    Dec 3, 2025
    5.0
    Dunkins is always a great place to get a coffee/latte and something to eat as well their donuts are the best around outcompeting even the best bakeries their croissant stuffers and sandwiches are fantastic and the staff at this location is always on top of everything especially emily and the manager Paul who seem to be the backbone of this location
  • JM
    John Marsh
    Sep 27, 2025
    1.0
    Poorly ran from what I’ve seen. Went in for a small plain black coffee and they forgot to give me a lid. I ask a crew member then they said were busy but someone will help me. So I wait a little then ask someone who appeared to be the manager for a lid for my drink and then they gave me a dirty look as if I offended them. Didn’t help me at all so I just left without the lid also I heard her shouting, belittling her employees during the rush, on top of that she was rude and had very unprofessional customer service handling. Do not go to this location👎🏼

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salem, NH?

Dunkin' in Salem, NH is open Monday through Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' Salem offer delivery or pickup services?

Yes, Dunkin' Salem offers both curbside pickup and delivery services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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