Chipotle Mexican Grill

2.4
493 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Salem NH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
12 S Village Dr, Salem, NH
03079, United States

Hours

Reviews

2.4
493 reviews
5 stars
107
4 stars
46
3 stars
37
2 stars
43
1 star
260

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash, unclean tables, and unsanitary food preparation areas.

Customer Service

Numerous reviews highlight poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to complaints.

Food Quality

Customers express dissatisfaction with food quality, including small portion sizes, missing ingredients, and unappetizing food.

Management Issues

Many reviews indicate a need for better management, citing disorganization, lack of staff training, and inadequate inventory management.

Inconsistent Experience

Customers report varying experiences, with some praising the food and service while others describe significant issues, suggesting a lack of consistency.
  • AF
    Angel Freire
    4 days ago
    1.0
    La chica que prepara las entregas a domicilio atiende de mala manera, pésimo servicio
  • CM
    Courtney Miller
    Nov 8, 2025
    2.0
    Most unkempt chipotle i’ve ever been to. Trash overflowing, drink dispenser grate overflowing with ice which also ends up on the floor, area by the drink dispenser full of trash, whole food line covered and smeared with food. Foil and bowls always end up covered in the food mess, and i always end up with a few rogue tomato’s or corn wrapped up in my burrito. I’ve given this location a ton of chances as it’s in a great location. The food (when correct) is good. But i have noticed they run out of certain food quite early in the night. Definitely needs better management and maybe a health inspector.
  • RG
    Reginald Groves
    Nov 5, 2025
    1.0
    Out of key ingredients at 8:45 but don't close until 11. They had the ingredients for the on line orders but would not give any to walk ins. Not very clean either. Some stores stay in business purely by location and name recognition.
  • SS
    sarah
    Nov 1, 2025
    2.0
    got food poisoning on halloween, i don’t recommend eating here anymore
  • JM
    Johnny M
    Oct 31, 2025
    2.0
    Dirty, rude staff, overall there needs to be an overhaul.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Salem NH offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Salem NH?

It is located at 12 S Village Dr, Salem, NH 03079, United States.