Wendy's

3.8
1140 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
198 Wakefield St, Rochester, NH
03867, United States

Hours

Reviews

3.8
1,140 reviews
5 stars
471
4 stars
311
3 stars
167
2 stars
71
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor handling of orders and customer interactions.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

While some customers enjoyed the food, others noted a decline in quality, with complaints about cold items and poorly prepared meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some suggesting mobile ordering as a better option.
  • AN
    Amy Nappi
    Nov 4, 2025
    5.0
    An awesome worker named Tiffani. Does an awesome job.
  • HH
    Hooks& Horns603
    Oct 26, 2025
    1.0
    Grilled cook was very rude and vocal ,he swore infant of myself and several other customers like it was an acceptable thing to do . VERY UNPROFESSIONAL he belongs somewhere away from people operating a shovel or something . He dont belong serving the public yelling obscenities in front of children and other customers again VERY UNPROFESSIONAL
  • MJ
    Marston J
    Oct 5, 2025
    1.0
    Waited over 30 minutes in the drive thru with 2 cars ahead of me. On top of that my order was screwed up, no surprise there. If you can’t properly staff and serve people close down. Crappy service is worse than closing down for the day.
  • KF
    Kurt Fischbach
    Oct 2, 2025
    4.0
    It's ok. It is a fast food restaurant.
  • BF
    Benjamin Flanders
    Sep 4, 2025
    1.0
    Cant make food properly. Ya order chili cheese fries and you get cheese on fries that are cold. I dont know if this is a joke between workers or they just can't add 2+2.

Frequently Asked Questions About Wendy's

Is Rochester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.