Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor handling of orders and customer interactions.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor attention to special requests.
Food Quality
While some customers enjoyed the food, others noted a decline in quality, with complaints about cold items and poorly prepared meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some suggesting mobile ordering as a better option.
AN
Amy Nappi
Nov 4, 2025
5.0
An awesome worker named Tiffani. Does an awesome job.
HH
Hooks& Horns603
Oct 26, 2025
1.0
Grilled cook was very rude and vocal ,he swore infant of myself and several other customers like it was an acceptable thing to do . VERY UNPROFESSIONAL he belongs somewhere away from people operating a shovel or something . He dont belong serving the public yelling obscenities in front of children and other customers again VERY UNPROFESSIONAL
MJ
Marston J
Oct 5, 2025
1.0
Waited over 30 minutes in the drive thru with 2 cars ahead of me. On top of that my order was screwed up, no surprise there. If you can’t properly staff and serve people close down. Crappy service is worse than closing down for the day.
KF
Kurt Fischbach
Oct 2, 2025
4.0
It's ok. It is a fast food restaurant.
BF
Benjamin Flanders
Sep 4, 2025
1.0
Cant make food properly. Ya order chili cheese fries and you get cheese on fries that are cold. I dont know if this is a joke between workers or they just can't add 2+2.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester, NH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester, NH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (603) 332-5975.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rochester Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester, NH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Rochester, NH?
The drive-thru is open from 6:30 AM to midnight every day of the week.
Does the Rochester Wendy's offer delivery and takeout options?
Yes, this location offers both delivery and takeout services. You can order via the Wendy's app or at order.wendys.com.
Is breakfast served at the Wendy's on Wakefield St in Rochester?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee and sides.
How can I give feedback or contact Wendy's Rochester location?
You can provide feedback via live chat or message on the contact page (wendys.com/contact-us), call 888-624-8140, fill out their customer survey online, or call the restaurant directly at (603) 332-5975.
Are Wendy’s gift cards available at the Rochester location?
Yes, gift cards can be purchased in-restaurant, from retailers, or online at wendysgiftcards.com. You can also check your gift card balance online.
What payment options does Wendy's in Rochester accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the address and contact number for Wendy’s in Rochester, NH?
The restaurant is located at 198 Wakefield St, Rochester, NH 03867. You can call them at +1 603-332-5975.
Which nearby places can I visit before or after dining at Wendy’s Rochester?
Nearby you can visit Rochester Youth Reach for community programs, Gratitude Yoga & Wellness for fitness, and Potter’s House Bakery and Cafe for coffee and treats.
Are there any financial services close to Wendy’s in Rochester?
Yes, Jackson Hewitt Tax Service and Bitcoin Depot ATM are nearby, useful if you need tax assistance or cryptocurrency services during your visit to Wendy's.
Can I find pharmacies or convenience stores near Wendy's in Rochester?
Yes, Rite Aid pharmacy and convenience stores are located near Wendy’s, making it convenient to pick up prescriptions or essentials before or after your meal.