Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with missing items or incorrect orders, leading to frustration.
Customer Service
Feedback highlighted a mix of positive and negative experiences, with some staff being friendly while others were rude or unhelpful.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, including cold items and poor presentation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, affecting overall customer satisfaction.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, although some noted quick service during less busy times.
CM
Carissa M.
Dec 24, 2025
1.0
Leave something out of your order every single time.
NM
Nancy Marcinkoski
Nov 19, 2025
5.0
Wendys was great and the food was hot and the staff was abs on their toes making things available for the customers.
AN
Amy Nappi
Nov 4, 2025
5.0
An awesome worker named Tiffani. Does an awesome job.
HH
Hooks& Horns603
Oct 26, 2025
1.0
Grilled cook was very rude and vocal ,he swore infant of myself and several other customers like it was an acceptable thing to do . VERY UNPROFESSIONAL he belongs somewhere away from people operating a shovel or something . He dont belong serving the public yelling obscenities in front of children and other customers again VERY UNPROFESSIONAL
MJ
Marston J
Oct 5, 2025
1.0
Waited over 30 minutes in the drive thru with 2 cars ahead of me. On top of that my order was screwed up, no surprise there. If you can’t properly staff and serve people close down. Crappy service is worse than closing down for the day.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Rochester, NH?
The drive-thru is open from 6:30 AM to midnight every day of the week.
Does the Rochester Wendy's offer delivery and takeout options?
Yes, this location offers both delivery and takeout services. You can order via the Wendy's app or at order.wendys.com.
Is breakfast served at the Wendy's on Wakefield St in Rochester?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee and sides.
How can I give feedback or contact Wendy's Rochester location?
You can provide feedback via live chat or message on the contact page (wendys.com/contact-us), call 888-624-8140, fill out their customer survey online, or call the restaurant directly at (603) 332-5975.
Are Wendy’s gift cards available at the Rochester location?
Yes, gift cards can be purchased in-restaurant, from retailers, or online at wendysgiftcards.com. You can also check your gift card balance online.
What payment options does Wendy's in Rochester accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the address and contact number for Wendy’s in Rochester, NH?
The restaurant is located at 198 Wakefield St, Rochester, NH 03867. You can call them at +1 603-332-5975.
Which nearby places can I visit before or after dining at Wendy’s Rochester?
Nearby you can visit Rochester Youth Reach for community programs, Gratitude Yoga & Wellness for fitness, and Potter’s House Bakery and Cafe for coffee and treats.
Are there any financial services close to Wendy’s in Rochester?
Yes, Jackson Hewitt Tax Service and Bitcoin Depot ATM are nearby, useful if you need tax assistance or cryptocurrency services during your visit to Wendy's.
Can I find pharmacies or convenience stores near Wendy's in Rochester?
Yes, Rite Aid pharmacy and convenience stores are located near Wendy’s, making it convenient to pick up prescriptions or essentials before or after your meal.