OTTO

Reviews

• JM

  jake m

  Feb 6, 2026
  4.0
  Went for co worker send out party. I.m not a fancy pizza guy, give me my cheese or pepperoni, but i.ve been crazing the honey, bacon pineapple after trying it. Delicious.
• SW

  Samantha W.

  Jan 30, 2026
  5.0
  They had a post-blizzard day special for 10.00 large pizzas which was via a special email to customers! After shoveling all day, we availed ourselves- happily and hungrily. The pizzas were delicious, as always. Thank you!
• FO

  Fred Orlando

  Jan 18, 2026
  4.0
  I'm a big fan of Otto in Portsmouth and recommend it often. I deleted my previous 5 star review hoping to effect two results with this one: drawing attention to a glitch with the Otto Android app, and giving praise to a particular Otto employee. The Otto app has a nice "reorder" option. I tried using it today to place a takeout order for a salad and 2 pizzas - an order I've placed several times before. I selected the reorder option which seemed to duplicate a previous order. I had gift cards I wanted to use to I attempted to apply a card using a card number+ PIN. It took 3-4 attempts before the card was actually accepted, and that's with cutting and pasting the same numbers each time. At pickup, I was told there was a salad and only one pizza, not two. It became clear to me then, that using "reorder" on the app consistently leaves one of two previously ordered pizzas off the new order. I since tried it several times using different orders in my history and every time one pizza gets left out. So while at the pickup station, I placed a second order for the missing pizza and waited for it. That's when I was able to witness a server named Ella in action. She attended to a steady stream of customers picking up orders. She was also tending bar, waiting on tables, and taking phone orders. It is not an exaggeration to say she was doing the work of three. She made trips from the kitchen with takeout food in one hand and pizza for people dining in in the other. She answered phone calls, poured drinks, and reassured a line of takeout customers along the way. She did this all with a polite, upbeat attitude, and a smile. I hope the app gets fixed, but more importantly, I hope Ella gets recognized if not rewarded for her extraordinary work.
• MS

  Matt Steele

  Jan 7, 2026
  5.0
  Otto Pizza is delicious—so good! You have to try this place if you’re in town. Great selection of pizzas, and the gluten-free crust was a big win for our group. Everything was fresh, flavorful, and clearly made with care. We’ll absolutely be back.
• DD

  Deadwarrior00

  Jan 3, 2026
  5.0
  The pizza is always great, I mean look at this pie! Picture perfect!

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