Business Details
About
Pizza RestaurantBar
Located in the heart of the West End in the Frank Jones 1884 House, OTTO Portsmouth boasts spacious indoor and outdoor dining areas and a 2-level bar with 24 taps. Enjoy full-service dining, our quick-serve slice counter, as well as takeout and delivery of your favorite OTTO pies, salads, apps, and desserts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
164 reviews
5 stars
103
4 stars
25
3 stars
11
2 stars
9
1 star
16
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers have mixed experiences with the pizza quality, with some praising unique flavors while others report issues with overcooked or poorly assembled pizzas.
Service Issues
Several reviews highlight poor customer service, including slow service, incorrect orders, and lack of attentiveness from staff.
Atmosphere
The restaurant is noted for its lively and fun atmosphere, making it a good spot for gatherings, though some customers mention it can be too loud.
Pricing Concerns
Many customers feel the prices are high relative to the quality of food received, leading to dissatisfaction.
Positive Experiences
Despite the negatives, there are numerous positive reviews praising the delicious food, friendly staff, and enjoyable dining experience.
- MSMatt Steele5 days ago5.0Otto Pizza is delicious—so good! You have to try this place if you’re in town. Great selection of pizzas, and the gluten-free crust was a big win for our group. Everything was fresh, flavorful, and clearly made with care. We’ll absolutely be back.
- DDDeadwarrior00Jan 3, 20265.0The pizza is always great, I mean look at this pie! Picture perfect!
- AHAllen HackeryDec 21, 20251.0The pizza can sometimes be good but I'm done being burned by this place. Things like order is wrong/forget ingredients/overcook/undercook with frequency. Especially for a large pizza that's over $30 this is unacceptable. The pizza place before them at this location was vastly better. I hope Otto go out of business soon so maybe we can get an actually good pizza again.
- JDJon DubeDec 19, 20251.0Just don't go looking for customer service. Picking up a paid sub and having both the host and person working the kitchen ignore the only customer waiting in the restaurant during lunch is a choice. Great job team
- EEEmilyDec 13, 20255.0OTTO in Portsmo is a great place to host a gathering! They easily accommodated our party of 12 and because the place has a lively fun vibe I didn't worry if we were too loud with our celebrating, it was all good! The pizza is AMAZING (I love the meatball crumble and their cheese blend includes Asiago... Yum!) The mgr Nick was VERY kind in responding to my various anxious emails pre-event and everything went smoothly! They also have excellent salads and beverage options. A fun place, delicious food! Great for a special gathering!
Frequently Asked Questions About OTTO
What are OTTO Portsmouth's hours of operation?
OTTO Portsmouth is open every day from 11:00 AM to 10:00 PM.
Does OTTO Portsmouth accept reservations?
Yes, OTTO Portsmouth accepts reservations, which can be made through their website.
What types of meals does OTTO Portsmouth serve?
OTTO Portsmouth serves both lunch and dinner.
What are the delivery and pickup options available at OTTO Portsmouth?
Customers can order for in-store pickup or delivery through their online ordering system.
What is the dress code at OTTO Portsmouth?
The attire is casual at OTTO Portsmouth.
What kind of payment options does OTTO Portsmouth accept?
OTTO Portsmouth accepts American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Does OTTO Portsmouth offer outdoor seating?
Yes, OTTO Portsmouth has spacious indoor and outdoor dining areas, including outdoor seating.
Is OTTO Portsmouth wheelchair accessible?
Yes, OTTO Portsmouth has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can I visit along with OTTO Portsmouth?
Nearby, you have Botanica Restaurant and Gin Bar for a French dining experience and cocktails, as well as Cafe Espresso for breakfast or brunch before your visit to OTTO.
Are there any local services near OTTO Portsmouth I might find useful?
Yes, near OTTO Portsmouth there are several services such as Oomph Salon for beauty needs, Ash Alchemy and Spa for holistic wellness, and MISSION Portsmouth yoga studio for fitness.
How can nearby amenities like printing or professional services complement a visit to OTTO Portsmouth?
After enjoying a meal at OTTO Portsmouth, you can visit nearby professional services such as Southport Printing Company for printing needs or The Gravy Lab for marketing services, making it convenient to combine errands or meetings with dining.