Dunkin'

3.8
289 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portsmouth, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2875 Lafayette Rd, Portsmouth, NH
03801, United States

Hours

Reviews

3.8
289 reviews
5 stars
136
4 stars
57
3 stars
36
2 stars
21
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service while others report long wait times and rude staff.

Product Consistency

There are complaints about inconsistent product quality, particularly with coffee and donuts, with some customers noting stale items or incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, including dirty conditions and unpleasant odors in the store.

Staff Attitude

While some staff members are praised for their friendliness, others are criticized for poor attitudes and lack of professionalism.

Convenience

The location is noted for its convenience, but long drive-thru lines and limited in-store access are common frustrations.
  • GG
    Goodbye && GoodRiddance
    Nov 10, 2025
    1.0
    No one has a clue what they are doing. Slow drive through and walk in. Constantly getting my order wrong. People standing around talking to each other while waiting 10 minutes in a DRIVE THRU . Got to blame management. Awful location!
  • PM
    Paige Murdock
    Oct 27, 2025
    5.0
    Service is always fast, orders are always accurate and staff is always pleasant.
  • SS
    Stephen Snow
    Sep 6, 2025
    3.0
    Dunkin’ is a National phenomenon and I don’t understand why. The take out drive-thru’s are always jammed, the walk-in traffic seems to be steady, they’re successful. My honey-glazed donut was great, my iced black coffee, no sugar, was lame, very weak, no real flavor. Perhaps it’s the optional flavors and the sugars that draws people in. I’ll skip the coffee next time and just grab a donut. I grind my own Starbucks whole beans. Far better. The staff were pleasant.
  • MM
    manda m
    Aug 9, 2025
    1.0
    The customer service in this place is pathetic. While my boyfriend waited for our mobile order for 30 minutes (mind you it was not busy), everyone behind the counter was standing around doing nothing (except for the one person working the drive thru). They don’t ever mix the drinks so you have to mix them yourself, even the energy drinks. Every time I’ve ordered from this location, something has been messed up with my order. I understand plain old human error, but this is consistent and can no longer be excused by forgetfulness.
  • JK
    Jay Koucoules (Kouc52)
    Jul 2, 2025
    5.0
    Max was awesome 👍🏽, quick friendly service!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Portsmouth, NH?

Dunkin' Portsmouth is open every day from 5:00 AM to 7:00 PM.

Does Dunkin' Portsmouth offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.