Chipotle Mexican Grill

2.8
198 reviews
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Business Details

2422 Lafayette Road, Portsmouth, NH
03801, United States
(603) 427-1012
https://locations.chipotle.com/nh/portsmouth/2422-lafayette-road?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3401
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About

Mexican Restaurant
Chipotle Portsmouth Rte 1 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2422 Lafayette Road, Portsmouth, NH
03801, United States

Hours

Reviews

2.8
198 reviews
5 stars
72
4 stars
11
3 stars
13
2 stars
18
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food safety.

Customer Service

Feedback on staff behavior was mixed; some customers praised friendly service while others reported rudeness and poor attitudes.

Food Quality

Inconsistencies in food quality were noted, with reports of undercooked rice, wrong orders, and issues with portion sizes.

Operational Issues

Customers frequently mentioned unreliable hours, with the location often closing early or running out of key ingredients.

Overall Experience

Many customers expressed disappointment with their experiences, indicating a decline in service and food quality at this location.
  • RP
    Robert Paul
    Dec 31, 2025
    1.0
    Gave me the wrong food and were rude about it when I wanted to return it. I took one bite out. I saw it was wrong since I don't eat tomatoes..
  • JJ
    James Johnston
    Dec 16, 2025
    1.0
    Good food, but wow this place hasn’t had ice in a second. So poverty.
  • RM
    Rocco M
    Dec 4, 2025
    5.0
    I came in at six and a nice lady with a star sticker on her cheek helped me out. I got a double wrapped chicken burrito. I asked for double everything and she did a phenomenal job and was very polite. Overall very good experience will definitely be back here.
  • IT
    Initial TVB
    Nov 21, 2025
    5.0
    Not sure why they have such a low star rating, but been here 3 time so far, and every time I go, they have good customers service, and very generous with the serving, the line might be long due to taking a longer time to wrap a huge burrito, but I've been to worse location, and this location had not disappointed me yet. Will be back.
  • SF
    sam fox
    Nov 15, 2025
    1.0
    I’m a professional hater but this place is just gross as hell. Love a good chipotle bowl but I’ve legitimately gotten food poisoning only from this location, multiple times. There is trash all over the place. It’s disgusting. Just read the reviews- whichever are 5 stars- do those seem legit to you given what clearly real people are saying? Never again
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Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill on Portsmouth Rte 1?

Chipotle Mexican Grill is located at 2422 Lafayette Road, Suite 16, Portsmouth, NH 03801, US.

What are the operating hours of Chipotle Mexican Grill in Portsmouth, NH?

Chipotle Mexican Grill is open Monday through Sunday from 10:45 AM to 10:00 PM.