Business Details
About
Mexican Restaurant
Chipotle Portsmouth Rte 1 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
195 reviews
5 stars
71
4 stars
11
3 stars
13
2 stars
18
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and lack of attention to orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, and concerns about food safety.
Food Quality
There were numerous complaints about food quality, including undercooked rice, small portion sizes, and instances of finding foreign objects in food.
Operational Issues
Customers expressed frustration with inconsistent hours of operation, often finding the restaurant closed during posted hours or running out of key ingredients.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary significantly.
- ITInitial TVB3 days ago5.0Not sure why they have such a low star rating, but been here 3 time so far, and every time I go, they have good customers service, and very generous with the serving, the line might be long due to taking a longer time to wrap a huge burrito, but I've been to worse location, and this location had not disappointed me yet. Will be back.
- SFsam foxNov 15, 20251.0I’m a professional hater but this place is just gross as hell. Love a good chipotle bowl but I’ve legitimately gotten food poisoning only from this location, multiple times. There is trash all over the place. It’s disgusting. Just read the reviews- whichever are 5 stars- do those seem legit to you given what clearly real people are saying? Never again
- LBLeo BuiOct 3, 20255.0Sorry didn't catch her name, but the girl with a southern accent, was supper friendly, and the chip was super good, I had not have this good of a good chipotle chip in a long time, where is not burn but getting close to it. I love the crunch of it. Thx u
- DHDaria HavrylenkoSep 12, 20251.0Got a chicken burrito that looked like it's been sat on with raw meat. The manager didn’t care at all like it’s totally ok. Not the first time when something was off at this specific location, not going back. Had to call somewhere to get a refund lol
- CDCheryl DuvalSep 1, 20251.0Walked in at about 1:30 on Saturday afternoon. The entire restaurant was rotten. Tables, floors and behind the counter where the food is served. Needless to say, we walked out. Doubtful that we will ever return.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Portsmouth Rte 1?
Chipotle Mexican Grill is located at 2422 Lafayette Road, Suite 16, Portsmouth, NH 03801, US.
What are the operating hours of Chipotle Mexican Grill in Portsmouth, NH?
Chipotle Mexican Grill is open Monday through Sunday from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup or delivery services?
Yes, this location offers in-store pickup service.
How can I order from Chipotle Portsmouth Rte 1 online?
You can order online through Chipotle's official order website or their app using the link https://order.chipotle.com/.
What type of food does Chipotle Portsmouth Rte 1 serve?
Chipotle serves customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Portsmouth Rte 1 have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What are some nearby entertainment options near Chipotle Portsmouth Rte 1?
Nearby entertainment includes Cinemagic cinema and PiNZ Bowl bowling alley, perfect spots to visit before or after your meal at Chipotle.
Are there other dining options near Chipotle on Lafayette Road?
Yes, nearby restaurants include 99 Restaurants (pub and bar), Dough Craft Pizza (pizza and wine bar), Shio Japanese Restaurant, and Bangkok Street Thai Kitchen.
Where can I find fitness centers near Chipotle in Portsmouth?
Nearby fitness centers include Orangetheory Fitness Portsmouth, Pure Barre, and Club Pilates, great for complementing a healthy lifestyle with your meals.
How can I contact Chipotle Portsmouth Rte 1 by phone or email?
You can call them at +1 603-427-1012 or email NH.3401.PortsmthRt1@chipotle.com for inquiries.