Chipotle North Conway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported that the restaurant was dirty, with overflowing trash and unclean tables.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of engagement with customers.
Food Quality
Several customers expressed disappointment with the freshness and quality of the food, mentioning stale ingredients and incorrect orders.
Inconsistent Availability
Customers frequently noted that the location was often closed or out of stock on key items, leading to frustration.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
SS
S
Oct 14, 2025
2.0
Bland and not very fresh. Small servings of the protien but tons of rice. Much better options around town
KK
KEDARESWARA S KOTIPALLI
Oct 11, 2025
1.0
1 star rating is too much for this resturant. I have been living in USA for more than 3 years, but never faced such a disrespectful atmosphere. It’s that one white girl who was very arrogant with hair falling on forehead with hat. She literally didn’t even close the bowl for me. Not even handed the food to hands properly. She was literally just throwing items on the bowl. Yes i’m an indian, is that all matter to them or what?? Its pure rascism. Remember you people are just like US right!?? Whats the difference?? Being respectful to others atleast to customers is a basic sense which this restaurant people doesn’t have at all. Even food and packing is not good at all, This is most frustrating experience in USA.That girl should be fired!!
PA
PAVAN ANAND
Oct 9, 2025
1.0
Really disappointing visit. The place was dirty, the staff were grumpy, and the guacamole was spoiled but still being served. The young lady at the counter looked totally uninterested and just stared at customers. This was when there was no rush — imagine how it would be when it’s busy (though based on the Google reviews, it probably never is). Easily one of the worst Chipotle experiences I’ve had.
MG
Mohit Gupta
Oct 9, 2025
2.0
Town was pretty quiet and this location was out of stock for a lot of things. They dis not have beans and not even guac. Being a vegetarian, I could not eat here as primary veggies stuff was missing.
I was excited to find a chipotle while driving through but was disappointed.
MS
Myles Storm
Oct 3, 2025
2.0
Have ordered from here for takeout many times, food is always wonderful. However, went today to pick up our food at about 4:45pm or so, and this younger, dark haired, emo styled (just best word to describe i guess) girl opens the window and stares at me. Thought nothing of it and told her i have pickup for “name”. She grabs the order, holds it out the window, and just stared again. I took it and said thank you and she just shut the window and didn't speak a word at all.
Coming from a former fast food manager, Id definitely recommend teaching this girl some proper customer service or simply just hide her from the customers because that was honestly just disgusting. Thanks to whoever made the food, though! They seemed to be in a much better mood than the girl - based on how good it tastes.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in North Conway?
Chipotle Mexican Grill in North Conway is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in North Conway?
It is located at 1549 White Mountain Hwy, Carroll, North Conway, NH 03860, USA.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
How can I order food online from Chipotle North Conway?
You can order online through their website https://order.chipotle.com/ or their app available on the Apple App Store.
Does Chipotle North Conway offer any rewards or loyalty program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in North Conway?
You can call them at +1 603-356-0037 or email NH.3761.NorthConway@chipotle.com.
Which nearby hotels can I stay at when visiting Chipotle Mexican Grill in North Conway?
Nearby accommodations include Cambria North Conway, Quality Inn, and Green Granite Inn (an Ascend Collection Hotel).
Are there other dining options near Chipotle in North Conway?
Yes, you can also visit Dairy Queen for ice cream and fast food, Amato's Xpress for Italian food, or Applebee's Grill + Bar for American cuisine.
Where can I find nearby retail and convenience stores around Chipotle North Conway?
Nearby stores include CVS Beauty for shopping and beauty, Circle K for convenience and gas, GNC for vitamins, and Mattress Firm for furniture and mattresses.
What other services are located near Chipotle in North Conway for visitors to the area?
Visitors can find services like Diane Reo - State Farm Agent for insurance, Aspen Dental for dentistry, UPS Access Point for shipping, and the Visiting Nurse Home Care & Hospice of Carroll County.