Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or poorly prepared food, with some experiencing food poisoning.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and restrooms, with dirty tables and sticky floors.
Staffing Problems
The establishment appears to be understaffed, leading to slow service and unresponsive employees.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to the quality of food received.
JT
Joshua Tyler
5 days ago
1.0
Short manager guy threw my large fries on the ground when handing them to me, refused to get new ones
NM
Nikita Merezhkin
Nov 15, 2025
1.0
They left their voice mics on as they were talking complete obscenities about me because I requested actually hot coffee instead of lukewarm coffee for my rewards, thanks guys. Bad in every way
NA
Nancy Almeida
Nov 10, 2025
5.0
The food was fresh and hot. And the service was great 🙂
CJ
Cassidy Johnson
Oct 25, 2025
1.0
Trash was overflowing, someone clothes were in the bathroom, food was cold and stale (fries unsalted), and service was poor. I didn’t get all my food and could not get anyone’s attention to get the rest of it.
JL
jason lane
Oct 14, 2025
1.0
A small mishap like picking up your mobile phone order inside as opposed to drive through shouldn’t add 12 minutes to the time, also my fries were not only cold but stale as hell and all short butts like it was the bottom of the tray. Really disappointed today. I eat here frequently and it’s usually not this bad. 4 basket of fries were beeping but I still got gross old fries.