CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nashua is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers expressed disappointment with the declining quality and portion sizes of the food, citing issues like underwhelming sandwiches and soups that were not as advertised.
Customer Service
There were numerous complaints about poor customer service, including unfriendly staff interactions and issues with order accuracy.
Pricing Concerns
Several reviews highlighted that the prices have increased significantly while the quality of food has decreased, leading to perceptions of poor value.
Cleanliness and Atmosphere
While some customers noted that the location was clean and pleasant, others mentioned that the environment felt rundown and not well-maintained.
ZM
Zachary Mastrangelo
1 day ago
5.0
Great service. Love the employees 🥰 food was also prepared with care!
TP
Tamanna Patel
2 days ago
2.0
We ordered food for delivery and I chose the Pick 2 option. Unfortunately, the sandwich I received was made very close to the edge of the bread, making it much smaller than usually with very less toppings.
In addition, we ordered two meals that each included a bag of chips. The receipt even had the chips checked off to confirm they were included, but both chips bags were missing from our order.
When I called the café to report the issue, I was told that I would need to come to the store within the next two days to pick them up. It does not make sense to drive back just to pick up two small bags of chips. This was very disappointing and felt like poor customer service.