CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nashua is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor customer service experiences, including rude staff and mishandling of complaints.
Food Quality
There are numerous complaints about declining food quality, including small portions, underwhelming flavors, and inconsistencies in preparation.
Pricing
Customers frequently mentioned that prices are too high for the quality and portion sizes offered.
Cleanliness
While some reviews praised cleanliness, others noted dirty tables and a lack of attention to maintaining a clean environment.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, highlighting good food and friendly staff.
RS
Rick Sanders
2 days ago
5.0
I don't come here enough. Very good breakfast or lunch stop. Mocha latte and asiago sausage egg sandwich were both excellent 👌🏻
DG
Derek G
Nov 10, 2025
1.0
When your bought out by a private equity firm. the food is as cheap as possible for max profit.
SA
Samuel Abbott
Nov 6, 2025
2.0
I’m not going to Panera for atmosphere. The cashier was a joy, so much so that I wanted to leave her a couple bucks. No cup and no option on the screen. The one time I wanted to tip at a counter! Waited fifteen minutes before I thought to investigate. Sitting in a bag down the far end of the shop was my lunch. Bummer, but whatever. Sandwich? Technically, we can call it a chicken avocado sandwich, but there couldn’t have been more than one decent bite of chicken (like if you picked it all off the sandwich and forked it in, one bite). Avocado same thing. Wanting. And for ~$20 for that and coffee and a bag of chips? Tough. Good idea, bad execution, frustrated labor. Miss it at this location, at least on Thursdays at lunch time 😬
MP
Michael Pepper
Oct 18, 2025
1.0
I called to place an order, I was put on hold for 10 minutes so I hung up and called back and was told their system was down and you can only order. So drove 2 minutes to get there to find out their system is fine was able to order and pay without a problem. So in other words I was blown off on the phone and lied too. This is very bad customer service. Very disappointing.
MR
Mackenzie R
Oct 17, 2025
1.0
If I could give them zero stars I would. My family used to get food from here all the time, in fact my parents would get it everytime they went on long drives down south. Everything has gone down hill. After a bad experience awhile back, my mom and I decided to try it again and wanted to check out the new French dipper. Not only was there barely any meat on it, no aioli and the cheese wasn't melty at all. I picked it up 2 MINUTES after it was supposed to be ready. Not only that, the dipper portion is a scam. It looked like 2 small tablespoons of soup, mis advertising and not worth the money. Neither thing looked anything CLOSE to the pictures. Such a disappointment. Panera sucks, and I know for a fact who produces the soups, and they taste like straight salt now. Will not be returning.