Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unclean conditions in the restaurant and bathrooms, detracting from the overall experience.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh items while others reported cold or unsatisfactory meals.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of proper training.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and good food.
NR
N R
Jan 5, 2026
1.0
Food was cold and not at all fresh. The workers seemed to be beyond their job and had an unfriendly tone in their voices. Does not at all create a good and inviting environment for the company.
EG
Elizabeth Gallien
Dec 20, 2025
3.0
Order was right.
DG
Denise Griffin
Dec 6, 2025
3.0
It was so cold in the restaurant. We had to eat with our coat on. Food was ice cold.
MM
Meaghan M
Nov 30, 2025
1.0
Atrocious "service". Drive-thru employee double charged me when I prepaid through the app. I asked her to get a manager and ask what was going on, and she told me "she didn't need to" and refused. She didn't give me a receipt. When I asked for her name since I was going to submit a complaint and refund request, she refused and told me I could come back later if I really wanted to talk to a manager.
JL
Jean w Laguerre
Nov 29, 2025
1.0
Dont go waste of time employees are very bad in behavior no one cares just waste of time I went there to pickup an order literally I waited 25 minutes