Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Feedback on food quality was mixed; some praised the freshness while others complained about cold or unsanitary food.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Staff Behavior
Customer experiences with staff varied widely, with some noting friendly service while others reported unprofessional behavior.
Environment Concerns
Customers expressed concerns about the restaurant's environment, including loitering and safety issues outside.
NO
Norman Oak
Feb 21, 2026
1.0
Could not place an order at 3am because my truck was too big for the drive thru and I could not even place an order by walking up too the window
NR
N R
Jan 5, 2026
1.0
Food was cold and not at all fresh. The workers seemed to be beyond their job and had an unfriendly tone in their voices. Does not at all create a good and inviting environment for the company.
EG
Elizabeth Gallien
Dec 20, 2025
3.0
Order was right.
DG
Denise Griffin
Dec 6, 2025
3.0
It was so cold in the restaurant. We had to eat with our coat on. Food was ice cold.
MM
Meaghan M
Nov 30, 2025
1.0
Atrocious "service". Drive-thru employee double charged me when I prepaid through the app. I asked her to get a manager and ask what was going on, and she told me "she didn't need to" and refused. She didn't give me a receipt. When I asked for her name since I was going to submit a complaint and refund request, she refused and told me I could come back later if I really wanted to talk to a manager.