Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times, with many expressing frustration over incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and bathrooms, contributing to a negative dining experience.
Food Consistency
While some customers enjoyed the food, many noted inconsistencies in order accuracy and food quality, such as cold or improperly prepared items.
Friendly Staff
Despite the negative feedback, several reviews praised specific employees for their friendliness and helpfulness, indicating that customer service can vary significantly.
Play Area
The play area was appreciated by families, providing a fun space for children, although cleanliness issues were also noted in this area.
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Faith B
4 days ago
3.0
For fast food its ok..if you specifically tell them to make your order fresh. If they dont bring it back in and they will 2nd time around
TB
Tony Benassi
Nov 7, 2025
1.0
App is trash, the mcdonalds building and workers are fine. Fix your app so it doesn't suck constantly.
KM
Kara Mandeville
Nov 7, 2025
2.0
Every time I go here… “machine is down”. I live 2 minutes down the road it’s insane how frequent their machine is down. Makes me wonder if they don’t require maintenance on their machines how frequently do they clean them? Only have good experiences here in the morning for coffee and that’s about it. If you go after 2pm expect either death stares from employees or embarrassing service from a basic chain restaurant.
RK
Ryan King
Nov 2, 2025
1.0
Very slow service on a Sunday around 2:30 p.m. Overheard manager tell a customer (who waited over 20 minutes for his meal) "to not come on a Sunday" if he wanted quick service. No updates on why food took over 20 minutes to arrive.
CS
Craig Sanford
Oct 29, 2025
3.0
Woman at the counter was non friendly. When I asked whether I needed to take a number before finding a table she first didnt answer me and then said well I gave you a number already. Then she brought out 2 orders and never gave the other person his order. She left it 2 tables away from where he was sitting and walked away. My person who came out from the prep area out back brought my order and was very friendly and thanked me for my order.