Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Many reviews highlighted poor cleanliness in the dining area and restrooms, with some describing the location as filthy.
Food Quality
While some customers enjoyed the food, there were complaints about inconsistencies in food quality, such as cold or improperly prepared items.
Staff Friendliness
Several reviews noted that some staff members were friendly and provided good service, but there were also reports of rude behavior from certain employees.
Drive-Thru Efficiency
The drive-thru service received mixed feedback, with some praising its speed while others experienced long waits.
KP
Kenny Paquette
Jan 4, 2026
1.0
Purchased a meal through the app and was disappointed on many levels. Firstly, when I arrived, I was informed by staff that the mobile app did not work after midnight (It had just crossed midnight, but I had placed the order before midnight). Furthermore, the store was open until 1 am. The staff also told me "Well, I was going to just give you the cheeseburgers for free, but you had to order nuggets too, so I am going to charge you for all of it". Nearly $20 later, and after a lack of clarity on the receipt and credit card situation, the food itself proved to be my next disappointment. To begin my "Big Mac" came without lettuce, onions, cheese, pickles, and was as dry and sad as it looked. Some of my cold fries were black and nothing was fresh. I am most certainly not Lovin' It.
CC
Cesar Cruz
Dec 28, 2025
1.0
Terrible experience all around, it was obvious they were trying to to stall the line on purpose in hopes to have less orders and more pull offs, the guy took 5 mins to pour my coke. Just get new employees and nuke the whole store they had plenty of people on shift 3 or more employees
DG
Diamond Gonzalez
Dec 28, 2025
1.0
This McDonald’s is hit or miss, and today was definitely a miss. They forgot half of the food my husband ordered, and all of the eggs had weird black patches on them. It was a total waste of both money and time.
SS
Sean Soubosky
Dec 16, 2025
1.0
Took 30 minutes for one guys order. This place is run horribly